Vision and Values

Our Vision:

“Creating an outstanding regional airport, connecting Yorkshire with the World”

Our Values:

People: Create our success

This means we…

  • are one winning team and achieve as a team
  • communicate clearly and openly
  • take ownership of and pride in our actions
  • have a positive ‘can do' attitude
  • develop, coach and train  our people
  • achieve our individual and team potential
  • are good partners to work with
  • enjoy what we do

Service: We are passionate about providing a fantastic airport experience for our customers

This means we…

  • put safety and security first
  • care about our customers
  • work to exceed their expectations everyday
  • make sure our customers want to come back
  • listen, learn and take action to improve
  • provide choice, quality and value for money
  • care for and respect our environment

Success: We take pride in our achievements

This means we…

  • are ambitious to grow our business
  • continually raise our standards
  • regularly seek customer feedback/suggestions
  • exceed what our regulators expect of us
  • recognise we must change to grow
  • deliver for our shareholders