Airport Company Positions:
Customer Service Assistant (Temporary)
Fixed Term Contract to October 2015
25 hours per week (Monday to Friday)
Leeds Bradford International Airport (LBIA) now welcomes over 3 million passengers through our doors and is growing quickly. We are committed to employing high quality people who are ambitious and want to be part of our exciting development plans whilst delivering outstanding customer service to our airlines, business partners and passengers.
To support the growth and increase in passenger numbers, Leeds Bradford International Airport is now recruiting a Temporary Customer Service Assistant to join our established car park operations team.
Reporting to the Car Park Operations Manager and Car Park Operations Assistant, you will provide full administrative support for the team and our customers, including answering any queries or complaints within a timely manner.
You will have a positive ‘can do’ attitude and can take a proactive approach to meeting the customer’s needs, ensuring that help and advice is easily accessible whilst measuring and improving processes to ensure optimum efficiencies.
You will already have at least 2 years continuous customer service/administration experience.
You will be an individual who has a flexible approach to work and will have no issue in going that extra mile to offer an exceptional product to our customers and business partners alike.
All applicants will be subject to CRB checks and must present a 5-year checkable work history.
To apply for this role, please send a covering letter along with your up to date CV to:
Bev.Walker@lbia.co.uk or Human Resources Department, Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.
Closing Date: Friday 5 September 2014
To download an application form please click here
Other On - Airport Positions
Customer Service Agent
Arrow Cars is one of the UK’s largest Private Hire companies.
As part of our continued expansion, we are looking for a reliable individual to work as a Customer Service Agent at our call centre in Horsforth, Leeds and potentially at our office at Leeds Bradford International Airport.
The successful applicant must be:
• Flexible - Must be able to work days, evenings and weekends
• Hard working
• Computer literate
• Excellent communication skills
MUST HAVE A MINIMUM OF 5 YEARS WORK EXPERIENCE
Shift available: Wed/Thurs/Fri/Sat evenings (approximate shift times 5pm - 2am TBC)
Excellent rate of pay for the suitable applicant
JOB PROGRESSION OPPORTUNITY FOR THE CORRECT CANDIDATE
Please email your CV in the first instance to email@example.com
Please insert the word ARROWAUG14 into the subject box when emailing.
Job reference: ARROWAUG14
Position Title: Sales Consultant
Location - Leeds Bradford Airport
Working hours – Flexible up to 36 Hrs
Salary – £11,500, rising to £12,000 after six months
Join our friendly team at Leeds Bradford airport, buying and selling foreign currency. Enthusiastic about providing the best customer service, you will welcome our customers and identify their needs. You’ll promote our range of financial and travel products, such as Cash Passport, travel insurance and phone cards. You’ll enjoy achieving and exceeding targets.
Our basic annual salary starts at £11,500, rising to £12,000 after six months. With our great incentives and bonus scheme, you can earn even more.
The shift pattern is 4 days on and 4 days off, with 2 additional days per month. So, on average, you work just 17 days in a month. The earliest time you will start is 04:10 and the latest time you will finish is 23:00.
Car parking at the airport is totally free for our team and with the shift times you will miss traffic on most occasions. A free uniform is also supplied. You can also benefit from discounts on food and drink from most retailers within the airport, plus the opportunity to buy perfume, make up and accessories from the duty free shop.
Leeds Bradford International Airport is busy and vibrant throughout the year. As part of an ongoing expansion plan, the airport is currently undergoing major improvements. This renovation, both within Travelex and the airport as a whole, will provide a more pleasant customer experience, a better working environment for the staff and may lead to future job opportunities and further career development. We offer comprehensive training, ongoing coaching and career opportunities throughout the Travelex group.
Knowledge and Skills:
This varied role will draw on your selling, customer service, communication, attention to detail and numeracy skills.
Ideally, you’ll have a retail, sales or customer service background. Experience working with foreign currencies is not essential, as full training will be provided.
Successful candidates must pass a numeracy test, be able to provide a 5-year checkable history, plus pass credit and criminal record checks. Please ensure that you can travel to and from the airport for the specified shift times before applying.
We kindly request candidates to apply on to this link: