Booking Terms and Conditions

Leeds Bradford Airport Terms and Conditions for Car Parking, Fast Track and The Yorkshire Premier Lounge Booking and Payment

  • Car Parking
  • Meet and Greet
  • Fast Track
  • The Yorkshire Premier Lounge

 

Car Parking

1 Parties and nature of these terms and conditions

1.1 In these car parking terms and conditions any reference to:

(a) "LBA" is to Leeds Bradford Airport Limited (Company No. 2065958) whose registered office is at Leeds LS19 7TU; and

(b) "you" and "your" refer to any person who is deemed by LBA to have made a car parking booking.

1.2 These terms and conditions shall apply to all bookings for car parking at Leeds Bradford Airport made electronically through: https://book.leedsbradfordairport.co.uk/parkingvia re-direction from the LBA website (www.leedsbradfordairport.co.uk) or via re-direction from any other website including www.jet2.com.

1.3 Each booking shall constitute a contract which shall be governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales. The date and time of the contract will be the date and time appearing on the booking confirmation.

1.4 No employee or representative of LBA has authority to vary these terms and conditions.

1.5 Please read these terms and conditions carefully as they contain some exclusions and limitations of liability.

2 Booking and payment – general

2.1 A booking is deemed to have been placed when made electronically through the LBA website. Payment for the booking must be made immediately using your credit or debit card. A £1 booking fee will apply to each transaction.

2.2 All prices quoted are in pounds sterling and include VAT at the current rate. When a booking is made using an overseas credit card the card issuer will debit your account in local currency at the exchange rate applicable on the date of the processing. A conversion charge may be applicable and this will be at your cost.

2.3 If your card payment is rejected then your booking will not be fulfilled or validated until LBA has received cleared funds.

2.4 LBA reserves the right not to accept a booking if it is not complete in any way or where payment has been made fraudulently, or without the cardholder’s permission, or if you are under the age of 18.

3 Car parking pre-booking

3.1 Provided you satisfactorily complete the booking and payment procedures you will receive from LBA written confirmation by email confirming your pre-paid car parking booking which will contain your parking reference number. Important: You are responsible for providing a valid email address and LBA will not accept responsibility for any failure in transmission of such confirmation. You must bring the written confirmation with you when parking at the airport. Your booking is non-transferable either from you to someone else or between different car parks.

3.2 The booking evidenced by LBA's written confirmation and booking reference number is only valid for the dates and times shown and at the price shown for car parking at the airport during the stated period.

3.3 The tariff charge applied is that at the time of booking.

3.4 Any use of the car parks at Leeds Bradford Airport is subject to its Car Park Terms of Use

4 Car parking pricing policy and calculation of charges

4.1 Car parks at the airport are priced per 24 hour period or part thereof. The number of 'days' (24 hour periods) charged for when you pre-book is calculated on the basis of the times you select when making your booking (for example if you select an arrival time of 3pm the 24 hour period(s) run(s) from that time). However, if your ACTUAL entry and exit times change from those specified in your booking and as a result your actual time in the car park exceeds that booked, you will be liable for an additional charge for each 24 hour period (or part of any such period) your actual time in the car park exceeds your booked time at the full daily rate applying at the time. This applies even if your excess parking time is caused by delay to your flight.

5 Number plate recognition and QR code

5.1 Important: The car parks operate a vehicle registration plate recognition system so that as you approach the entry or exit barrier, your pre-booked vehicle registration plate should be recognised and the barrier should lift. If, for any reason, your pre-booked vehicle registration plate is not recognised you will need to present your booking confirmation QR code to the scanner at the relevant barrier and, once read, the barrier will lift. Failure to bring your booking confirmation containing the QR code with you may lead to delays for which LBA does not accept liability.

5.2 If the vehicle registration plate recognition system does not recognise your pre-booked vehicle registration plate and you do not have your booking confirmation QR code with you on entry or exit at the relevant car park, you should press the call button (which can be found on all entry and exit barriers) for assistance. You will be asked for your booking details and to confirm your identity. If by this means verification of your booking and identity can be made your car parking charge will be in accordance with your online booking fee payable under paragraph 2.1 of these terms and conditions.

5.3 In the circumstance referred to in clause 5.2 if your booking cannot be verified you will be charged at the full daily rate applying for the period during which you have parked at the airport (including any additional charges which may be due under clause 4 of these terms and conditions). If you are later able to produce to LBA sufficient information to enable LBA to verify your booking LBA will refund the full daily rate charge paid by you though, for the avoidance of doubt, no refund will be made of any sums charged in accordance with clause 4 of these terms and conditions.

5.4 If you are unable to produce satisfactory evidence of your booking LBA reserves the right to make all enquiries which it deems to be necessary and reasonable prior to the release of the vehicle from the car park.

6 Use of parking facilities

In placing your booking you confirm that upon entering the car park you will obey directional signs and applicable speed limits. When leaving your vehicle you will ensure that the vehicle is parked in a suitable designated parking space and is not obstructing any roadway, footpath, emergency access area or other vehicle or machinery.

7 Cancellations or amendments to pre-bookings for car parking

7.1 If you make a car park pre-booking and you wish to cancel or amend it you can do so by using the Manage My Booking link or the Login link on the pre-booking website where you comply with the requirements of clause 7.2 or 7.3 as appropriate.

7.2 Cancellations must be made at least 4 hours before the entry start time and date of your original booking. If you do not give the required advance notice, no refund will be given.

7.3 Amendments must be made at least 4 hours before the entry start time and date of your original booking. If you do not give the required notice, no refund will be given.

7.4 If an amendment requires additional parking days to those indicated in the booking confirmation email you will be charged the applicable daily rate. If the amendment involves a reduction in parking days to those indicated in the booking confirmation email, a refund will be given at the applicable daily rate (subject to clause 7.3). In both cases, the full charge for the original booking will be refunded and a new charge made at the daily rate applicable at the point of amendment.

7.5 Where the cancellation and/or amendment procedures set out above are complied with, you will be given a refund if applicable. However, no refunds will be made other than as expressly provided for in these terms and conditions. You should receive written confirmation by email of the cancellation and/or amendment made and, in the case of an amendment, it is the confirmation of amendment email that you should bring with you when coming to the airport.

7.6 For the avoidance of doubt, any days booked and left unused will not be refunded unless you have followed the amendments to booking procedures set out above.

7.7 If for any reason you are entitled to a refund in accordance with this clause 7 but it is not possible to claim it through the pre-booking website, you will need to send a request for refund by email to parking@lba.co.uk together with a copy of the written confirmation and reference number for your booking. Refunds will only be made to the original card on which payment was made. Refunds that are a result of human error will incur a £10 administration fee which will be deducted from the refund amount.

7.8 LBA reserves the right to provide suitable alternative parking arrangements at no extra cost to you, using reasonable endeavours to provide as much notice to you as practicable if it does so.

8 Force Majeure

LBA shall not be responsible where the performance or prompt performance of this contract with you is prevented or affected as a result of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, mechanical or systems failure, natural and nuclear disaster, fire, flood, explosion, earthquake, adverse weather conditions or technical problems to transport, closure or congestion of airports, cancellation or changes of schedules by airlines, or any other events beyond LBA’s reasonable control.

9 LBA's liability

9.1 LBA's entire liability to you is set out in this clause 9.

9.2 Nothing in these terms and conditions limits LBA's liability in the case of death or personal injury caused by LBA's negligence or where such liability cannot be excluded or limited by English law.

9.3 LBA shall not be liable to you for damage to your property unless caused directly by LBA's negligence and in such event LBA's liability shall not exceed £250 per claim or series of related claims except insofar as damage is caused to a customer’s vehicle at the airport by an LBA vehicle due to LBA's negligence and the damage is properly assessed and quantified by an independent assessor appointed or approved by LBA.

9.4 Nothing in these terms and conditions shall affect your statutory rights.

9.5 Other than as set out above LBA does not accept any liability for any claim in contract, tort or otherwise and our liability is excluded to the fullest extent permitted by law.

10 Severability

If any of the provisions of these terms and conditions shall be declared invalid or unenforceable in whole or in part by any competent court or other authority whose decisions shall have the force of law binding on the parties, the remaining provisions shall remain in full force and effect.

11 Privacy Policy

LBA shall process personal details it may obtain from you in connection with your car parking booking in accordance with its Privacy Policy. LBA may also disclose your personal data to your card issuer in order to process the required payment/refund or in instances of fraudulent bookings.

 

Meet & Greet

Please note that the terms indicated below are in addition to the standard Car Parking Terms and Conditions. To the extent of any inconsistency, these Meet and Greet terms apply.

1 Bookings and service

1.1 All our services and promotions are subject to availability and may be capacity controlled.

1.2 LBA reserves the right not to accept or fulfil a booking if it is not complete in any way or where payment has been made fraudulently, or without the cardholder’s permission or if you are under the age of 18 or otherwise in its discretion due to events outside of LBA's reasonable control.

1.3 These terms and conditions shall apply to all bookings for Meet and Greet car parking at Leeds Bradford Airport made electronically through: https://book.leedsbradfordairport.co.uk/parking, via re-direction from the LBA website (www.leedsbradfordairport.co.uk) or via re-direction from any other website including www.jet2.com.

1.4 A booking is deemed to have been placed when made electronically through the LBA website. Payment for the booking must be made immediately using your debit or credit card. A £1 booking fee will apply to each transaction.

1.5 Whilst every effort is made to ensure that collections and deliveries of vehicles are made at the requested times, LBA does not accept any responsibility for delays of its service, caused as a result of circumstances beyond its reasonable control, such as traffic congestion, delayed flights, security alerts etc.

1.6 We are unable to accept reservations for any vehicles with a value of £100,000 or greater.

1.7 All vehicles will be parked in car parks operated by LBA. However, these car parks have public access and therefore LBA cannot accept any liability where damage is caused by third parties. You are advised to ensure that your own insurance covers all risks.

1.8 LBA does not provide any additional insurance cover whilst your vehicle is parked.

2 Meet & Greet pre-booking

Provided you satisfactorily complete the booking and payment procedures you will receive from LBA written confirmation by email confirming your pre-paid Meet and Greet car parking booking which will contain your parking reference number. Important: You are responsible for providing a valid email address and LBA will not accept responsibility for any failure in transmission of such confirmation. You must bring the written confirmation with you when arriving at the airport. Your booking is non transferable either from you to someone else or between different car parks or parking products.

3 Cancellation and curtailment

3.1 A booking may be cancelled up to 48 hours prior to the date and time for which the service has been booked by using the Manage My Booking link or the Login link on the pre-booking website.

3.2 Any customer wishing to curtail the length of stay for a service, once that service has commenced, must still pay the fee for the whole of the service booked ie. No refund will be given for early returns.

3.3 Any cancellations made less than 48 hours prior to the date and time for which the service has been booked, and all non arrivals, will be charged in full.

4 Your responsibilities

4.1 On arrival at the Meet & Greet car park you should press the call button at the entry barrier and follow the instructions given by the Meet & Greet team. On your return, after clearing Passport Control, you should make your way to the Information Desk in Check-in Hall A to collect your keys and exit instructions.

4.2 The vehicle must be handed over to LBA in a roadworthy, safe and legal condition with full insurance. You warrant that your vehicle is fully and properly taxed and in possession of a current MOT certificate (if required by law). No dangerous toxic or illegal substances should be left within the vehicle.

4.3 Your vehicle must comply with the Road Traffic Acts. You will be responsible for any fines, liabilities and losses LBA incurs due to non compliance with your obligations in this clause 4.

4.4 You warrant that you are the owner of the vehicle or have the power to deal with the vehicle as if you were its owner. LBA may refuse to take or hand over a vehicle if this cannot be proven.

4.5 LBA accepts no liability for any faulty car keys, alarm fobs, house or other keys left on any key-ring. You must ensure you leave the LBA drivers with the right keys, alarm fobs and instructions to start your vehicle

4.6 You should have a spare key for your vehicle which you must take with you.

4.7 On arrival you will need to complete a vehicle condition check form with a member of the Meet & Greet team to record any pre-existing damage to your vehicle. 

4.8 After you have collected your keys and exit instructions from the Airport Information Desk in Check-in Hall A, you must check that the condition of your vehicle on your return corresponds with the condition on arrival and advise a member of staff at the Airport Information Desk immediately if there is any vehicle damage that was not present on your arrival. You must do so before leaving the Airport terminal front area as LBA cannot accept liability for any damage not reported in accordance with this procedure. 

5 LBA's responsibilities

5.1 Claims for damage will not be considered unless reported in accordance with the procedure outlined in paragraph 4.8 above and LBA excludes liability to the fullest extent possible for any damage not reported in accordance with the procedure outlined in paragraph 4.8 above. 

5.2 LBA does not accept responsibility for mechanical, structural or electrical failure of any part of your vehicle including windscreens, alarms, immobilisers, glass, flat batteries, tyres and wheels unless caused by LBA's negligence and in such event LBA's liability shall not exceed £250 per claim or series of related claims except insofar as damage is caused to a customer's vehicle at the airport by an LBA vehicle due to LBA's negligence and the damage is properly assessed and quantified by an independent assessor appointed or approved by LBA. 

 

Fast Track

1 Parties and nature of these terms and conditions

1.1 In these Fast Track terms and conditions any reference to:

a) "LBA" is to Leeds Bradford Airport Limited (Company No. 2065958) whose registered office is at Leeds LS19 7TU; and

b) "you" and "your" refer to any person who is deemed by LBA to have made a Fast Track pre-booking (as defined in clause 1.2 below).

1.2 These terms and conditions shall apply to all bookings for Fast Track access to the security search area at Leeds Bradford Airport (the Fast Track pre-booking).

1.3 Fast Track pre-bookings can be made electronically via re-direction from the LBA website (www.leedsbradfordairport.co.uk) from one of three links. The first is following an online car parking booking made from https://book.leedsbradfordairport.co.uk/parking. The second is following an online lounge booking made from https://book.leedsbradfordairport.co.uk/lounge. The third method is to make a Fast Track pre-booking without a car parking booking or lounge booking from https://book.leedsbradfordairport.co.uk/fasttrack.

1.4 The Fast Track service is designed to enable those who have made a valid Fast Track pre-booking confirmed in accordance with these terms to bypass the main queue area before reaching the boarding card check point. Once boarding cards have been checked and access to the security restricted area is granted,  both Fast Track and non Fast Track users will be processed on the available security lanes. Use by you of the Fast Track service in accordance with such a valid Fast Track pre-booking does not guarantee that you will not have to wait in a queue but LBA will use its reasonable endeavours to keep queuing times to a minimum though LBA shall not be liable for any delays in provision of the service. Important: All passengers departing from the airport are subject to the same rigorous security checks once inside the security area whether they use the Fast Track service or the standard queue lane.

1.5 Each booking shall constitute a contract which shall be governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales. The date and time of the contract will be the date and time appearing on the booking confirmation.

1.6 No employee or representative of LBA has authority to vary these terms and conditions.

1.7 Please read these terms and conditions carefully as they contain some exclusions and limitations of liability.

2 Booking and payment – general

2.1 A booking is deemed to have been placed when made electronically through the LBA website provided that the Fast Track pre-booking is confirmed to you by email. Payment for the booking must be made immediately using your credit or debit card.

2.2 Important: There is a limit on the number of Fast Track pre-bookings available at any time and once the maximum availability level has been reached for any particular period LBA shall not be able to provide you with a Fast Track pre-booking and will not be liable for its failure to do so.

2.3 All prices quoted are in pounds sterling and include VAT at the current rate. When a booking is made using an overseas credit card the card issuer will debit your account in local currency at the exchange rate applicable on the date of the processing. A conversion charge may be applicable and this will be at your cost.

2.4 If your card payment is rejected then your booking will not be fulfilled or validated until LBA has received cleared funds. In the meantime, LBA shall be entitled to accept Fast Track pre-bookings from other persons and if this leads to there no longer being availability of a Fast Track pre-booking for you then LBA shall be under no liability to you for failure to provide you, or any other person you wish to include in your booking, with the Fast Track pre-booking service.

2.5 LBA reserves the right not to accept a booking if it is not complete in any way or where payment has been made fraudulently, or without the cardholder’s permission, or if you are under the age of 18.

2.6 Please note the pre-booking aspects of these terms do not apply to members of the Yorkshire Premier Club who are entitled to use the Fast Track service upon presentation of a valid boarding card. Passengers of KLM, British Airways and Eastern Airways holding certain designated ticket types may also use the Fast Track service on the same basis.

3 Using Fast Track

3.1 Provided you satisfactorily complete the booking and payment procedures (and subject to availability of Fast Track places) you will receive from LBA written confirmation by email confirming your Fast Track pre-booking which will contain your Fast Track pre-booking reference number. Your Fast Track pre-booking is only valid on the date shown in LBA’s email confirmation of your booking. Important: You are responsible for providing a valid email address and LBA will not accept responsibility for any failure in transmission of such confirmation.

3.2 Important: You must bring the email confirmation with you to the airport. On entry to the passenger search area you must provide your email booking confirmation and booking reference number to the security staff. If you do not bring the confirmation with you then LBA shall not permit you or any other person in respect of whom the booking is made to use the Fast Track service, you shall not be entitled to a refund and LBA shall incur no liability as a result of such refusal.

3.3 Your booking is non-transferable. If you have not received confirmation within 24 hours of submitting your order please email us at infodesk@lba.co.uk or call 0113 391 3285.

3.4 The booking evidenced by LBA’s email confirmation and booking reference number is only valid for the date and time stated.

3.5 Important: Should any person fail to turn up on the date to which their Fast Track pre-booking relates, for whatever reason, LBA may refuse use by them of the Fast Track service without refund and LBA shall incur no liability as a result of such refusal.

3.6 It is your responsibility to arrive at the airport at the required time in advance of your flight as stated by the airline with whom you have booked your flight or, if longer, at least 2 hours prior to the scheduled time of departure of your flight to allow sufficient time for you to arrive at your departure gate at the boarding time stated by the airline. Where despite making a Fast Track pre-booking you choose not to use the Fast Track service but to use the standard service instead you will not be entitled to a refund and will remain responsible for ensuring you arrive at your departure gate at the boarding time stated by the airline.

3.7 The standard charge applies to each passenger using the Fast Track service aged 12 years or over. Children under 12 years old are free of charge when travelling with at least one passenger who has paid for a Fast Track pre-booking.

4 Amendments and cancellations

4.1 You may amend or cancel your booking up to 4 hours before the entry time shown on your booking confirmation. In the event of failure to use the Fast Track service for any reason you will not be entitled to a refund.

4.2 Should you wish to amend or cancel your booking then you should do so online by using the Manage My Booking link or the Login link on the pre-booking website. Amendments are subject to availability and you must ensure your amendment or cancellation is received at least 4 hours before the entry time shown on your booking confirmation as changes after this time cannot be made. If you do not give the required notice, no refund will be given.

5 Group bookings

The maximum number of passengers on a single Fast Track pre-booking is 6 passengers aged 12 years or over.

6 Force Majeure

LBA shall not be responsible where the performance or prompt performance of this contract with you is prevented or affected by reason of war, riots, civil strife, terrorist activity, industrial disputes, mechanical or systems failures, natural and nuclear disaster, fire, flood, explosion, earthquake, adverse weather conditions or technical problems to transport, any late or delayed personal transport, taxi, train or bus or other transport services used by you in travelling to the airport, closure or congestion of airports, cancellation or changes of schedules by airlines or any other events beyond its reasonable control. 

7 LBA's liability

7.1 LBA's entire liability to you is set out in this clause 7.

7.2 Nothing in these terms and conditions limits LBA's liability in the case of death or personal injury caused by LBA's negligence.

7.3 LBA shall not be liable to you for damage to your property unless caused by LBA's negligence and in such event LBA's liability shall not exceed £100 per claim or series of related claims.

7.4 Other than as set out above LBA does not accept any liability for any claim in contract, tort or otherwise.

7.5 Nothing in these terms and conditions shall affect your statutory rights.

8 Severability

If any of the provisions of these terms and conditions shall be declared invalid or unenforceable in whole or in part by any competent court or other authority whose decisions shall have the force of law binding on the parties, the remaining provisions shall remain in full force and effect.

9 Privacy Policy

LBA shall process personal details it may obtain from you in connection with your Fast Track pre-booking in accordance with its Privacy Policy. In addition to these provisions LBA may also disclose your personal data to your card issuer in order to process the required payment/refund or in instances of fraudulent bookings.

 

The Yorkshire Premier Lounge

1 Parties and nature of these terms and conditions

1.1 In these Yorkshire Premier Lounge terms and conditions any reference to:

a) “LBA” is to Leeds Bradford Airport Limited (company No.2065958) whose registered office is at Leeds LS19 7TU;

b) “you” and “your” refer to any person who is deemed by LBA to have made a Yorkshire Premier Lounge pre-booking (as defined in clause 1.2 below);  

c) “Airport” means Leeds Bradford Airport;

d) “booking period” means up to 3 hours before your scheduled departure time;

e) "customer" means the person, firm or company booking to use the Yorkshire Premier Lounge facilities; and

f) “Yorkshire Premier Lounge facilities” means the provision of an executive waiting area in the departure area of the Airport with seating and refreshment facilities including but not limited to:

  • Comfortable chairs in quiet surroundings.
  • Complimentary alcoholic and soft drinks, tea, coffee and snacks.
  • Television and a selection of magazines and newspapers.
  • Internet access.

1.2 These terms and conditions shall apply to all bookings for access to the Yorkshire Premier Lounge facilities at the Airport (Yorkshire Premier Lounge pre-booking).

1.3 Yorkshire Premier Lounge pre-bookings can be made electronically via re-direction from the LBA website (www.leedsbradfordairport.co.uk) from one of two links. The first is by following an online car parking booking made from the https://book.leedsbradfordairport.co.uk/parking link. The second method is to make the Yorkshire Premier Lounge pre-booking without a car parking booking from the https://book.leedsbradfordairport.co.uk/lounge link.

1.4 The Yorkshire Premier Lounge service is designed to enable those who have made a valid Yorkshire Premier Lounge pre-booking, confirmed in accordance with these terms, to receive pre-booked access to the Yorkshire Premier Lounge facilities indicated by the Yorkshire Premier Lounge wayfinding signs at the Airport.

1.5 Each booking shall constitute a contract which shall be governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales. The date and time of the contract will be the date and time appearing on the booking confirmation.

1.6 The Yorkshire Premier Lounge facilities provided by LBA are subject to these terms and conditions, the acceptance of which the customer confirms and agrees by the act of booking the Yorkshire Premier Lounge facilities and paying the charges.

1.7 LBA cannot guarantee that all the Yorkshire Premier Lounge facilities will be available within the Yorkshire Premier Lounge at any given time

1.8 No employee or representative of LBA has the authority to vary these terms and conditions.

1.9 Yorkshire Premier Lounge pre-bookings may only be made by persons aged 18 years or over.

1.10 It is important that you read these terms and conditions carefully and understand them before completing your booking.

2 Booking and payment – general

2.1 A booking is deemed to have been placed when made electronically through the LBA pre-book website, via either of the links contained in clause 1.2.

2.2 Payment for the booking must be made immediately using your credit or debit card. 

2.3 Important: There is a limit on the number of Yorkshire Premier Lounge pre-bookings available at any time and once the maximum availability level has been reached for any particular period LBA shall not be able to provide you with a Yorkshire Premier Lounge pre-booking and will not be liable for its failure to do so.

2.4 All prices are quoted are in UK pounds sterling and include VAT at the current rate. When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of the processing. A conversion charge may be applicable and this will be at your cost.

2.5 If your card payment is rejected then your booking will not be fulfilled or validated until LBA has received cleared funds. In the meantime, LBA shall be entitled to accept Yorkshire Premier Lounge pre-bookings from other persons and if this leads to there no longer being availability of the Yorkshire Premier Lounge pre-bookings for you then LBA shall be under no liability to you for failure to provide you, or any other person you wish to include in your booking with the Yorkshire Premier Lounge pre-booking service.

2.6 LBA reserves the right not to accept a booking if it is not complete in any way or where payment has been made fraudulently, or without the cardholder’s permission, or if you are under the age of 18.

2.7 The pre-booking aspects of these terms and conditions do not apply to members of the Priority Travel Group or Dragonpass schemes who are entitled to use the Yorkshire Premier Lounge service upon presentation, at the Yorkshire Premier Lounge, of a Priority Pass Membership Card or Dragonpass Membership Card. However, members of these groups are not guaranteed entry into the Yorkshire Premier Lounge, as all admittance is subject to availability on any given day.

3 Yorkshire Premier Lounge pre-booking

3.1 Provided you satisfactorily complete the booking and payment procedures you will receive from LBA written confirmation by email of your Yorkshire Premier Lounge pre-booking which will contain the Yorkshire Premier Lounge pre-booking reference number. The Yorkshire Premier Lounge pre-booking is only valid for the booking period. Important: You are responsible for providing a valid email address and LBA will not accept responsibility for any failure in transmission of such confirmation.

3.2 Important: You must bring the email confirmation with you to the Airport. On entry to the Yorkshire Premier Lounge you must provide your email booking confirmation and booking reference together with your boarding pass to the Yorkshire Premier Lounge staff. If you do not bring the confirmation with you then LBA shall not permit you or any other person in respect of whom the booking is made to use the Yorkshire Premier Lounge facilities, you shall not be entitled to a refund and LBA shall incur no liability as a result of such refusal.

3.3 Your booking is non-transferable. Should you not have received confirmation within 24 hours of submitting your order please email us at premier@lba.co.uk. Alternatively, you can call 0113 391 3266 between the hours of 0900-1600 daily.

3.4 The booking evidenced by LBA’s email confirmation and booking reference is only valid for the date and time period and at the price shown for the Yorkshire Premier Lounge facilities at the Airport.

3.5 Important: Customers are welcome to use the Yorkshire Premier Lounge facilities during the booking period. It is your responsibility to consult with your airline to confirm what time check-in for your flight opens and to ensure you allow adequate time to get to the Yorkshire Premier Lounge facilities during the booking period recognising that the Airport may be busy. Should any person fail to turn up within the booking period, for whatever reason, LBA may refuse use by them of the Yorkshire Premier Lounge facilities without refund and LBA shall incur no liability as a result of such refusal.

3.6 Important: If your flight is delayed and you wish to remain in the Yorkshire Premier Lounge, subject to availability you may stay on payment of an additional charge of £10 per hour or part hour that your stay extends beyond the booking period. If there is not sufficient capacity for LBA to offer this, you understand that you will need to leave the lounge.

3.7 The standard charge applies to each passenger using the Yorkshire Premier Lounge service, including children aged 12 years and above. Infants (up to 2 years of age on the date of travel) will be accommodated free of charge when travelling with at least one paying customer. There is a discounted rate for customers between 3 years and 11 years inclusive when travelling with at least one paying customer. Part of the Yorkshire Premier Lounge facilities is designated as a 'business' area and children under 16 years old (and those travelling with them) are not allowed in this area.

4 Amending or cancelling a booking

4.1 You may amend or cancel your booking up to 12 hours before commencement of the booking period. In the event of failure to use the Yorkshire Premier Lounge facilities for any reason you will not be entitled to a refund.

4.2 Should you wish to amend or cancel your booking then you should do so online by using the Manage My Booking link or the Login link on the pre-book website. Amendments are subject to availability and you must ensure that your amendment or cancellation is received at least 12 hours before the entry time shown on your booking confirmation as changes after this time cannot be made. If you do not give the required notice, no refund will be given.

5 The Yorkshire Premier Lounge facilities

5.1 All specifications, descriptions, drawings, photographs or illustrations of the Yorkshire Premier Lounge and any advertising material and sample books are only intended to serve as a guide and not to be relied upon by the customer or treated as binding or as forming part of these terms and conditions or any contract with the customer.

5.2 LBA shall use its reasonable endeavours to make the Yorkshire Premier Lounge available during the hours advertised, but reserves the right to vary the hours of operation or close the Yorkshire Premier Lounge due to refurbishment, relocation or otherwise in which case an alternative to the Yorkshire Premier Lounge will be provided or a refund of the charges will be made at the discretion of LBA.

5.3 LBA shall use its reasonable endeavours to ensure a suitable environment is maintained in the Yorkshire Premier Lounge including but not limited to keeping the Yorkshire Premier Lounge clean and tidy, ensuring staff are on hand to respond to any queries and ensuring the removal from the lounge area of any persons whose behaviour is unsuitable.

5.4 LBA shall have the right to refuse a customer entry to the Yorkshire Premier Lounge facilities for any statutory, regulatory or Airport policy reasons including but not limited to health and safety policies or fire regulations.

5.5 The Yorkshire Premier Lounge forms part of the Airport and is subject to Airport byelaws from time to time in force.

6 Behaviour and dress

6.1 Reasonable behaviour is expected from all guests.

6.2 Smart casual dress is required at all times. In particular, but without limitation, no sports team wear, clothing with offensive slogans, fancy dress or hats are allowed, men's shoulders should be covered and appropriate footwear should be worn. Dresses, skirts and shorts should be just above the knee or longer. LBA reserves the right to exclude entry based on behaviour or dress to ensure the maintenance of a suitable environment for Lounge users. In such circumstances no refund will be given.

6.3 We do not allow guests travelling as part of a stag or hen party or similar to use the Yorkshire Premier Lounge, however many or few people there are within the party. Such a party would be excluded from entry to the Yorkshire Premier Lounge and no refund will be given.

6.4 The Yorkshire Premier Lounge is strictly non-smoking.

6.5 Only ticketed passengers are allowed access to the Yorkshire Premier Lounge, and it is the responsibility of guests to ensure they leave in time to catch their flights.

7 Group bookings

7.1 We do not allow group bookings. A group booking is defined as a booking, or separate bookings, resulting in either:

  • a group of 9 or more people, whether adults, children or infants; or
  • a group of 7 or more people, where the group is adults only.

7.2 The Yorkshire Premier Lounge reserves the right to refuse access to any customer(s) placing multiple bookings online, through any channel or combination of channels, in order to override the group bookings policy. In instances such as this, no refund will be made.

7.3 When you contact us to arrange a booking, we will ask you to confirm you meet the above criteria; groups not meeting the criteria will not be booked in.

8 Customer obligations

Customers shall:

8.1 not remove food, drink, newspapers, magazines, cutlery or crockery from the Yorkshire Premier Lounge facilities;

8.2 not cause disruption or annoyance to other customers;

8.3 observe Airport byelaws;

8.4 comply with the directions and requests of staff employed at the Yorkshire Premier Lounge;

8.5 not, in the reasonable opinion of the Yorkshire Premier Lounge staff, abuse any of the Yorkshire Premier Lounge facilities or staff;

8.6 ensure that any alcohol is consumed in moderation. Passengers deemed to be under the influence of alcohol may not be allowed to travel. LBA shall be under no liability to you if you are not allowed to travel.

8.7 not move tables and or chairs within the Yorkshire Premier Lounge facilities in order to seat a "group" as described in paragraph 7.1 above;

8.8 not sit, or otherwise occupy, the Yorkshire Premier Lounge facilities as a "group" as described in paragraph 7.1 above, whether or not furniture has been moved and whether or not separate bookings are made.

9 Sale and consumption of alcohol

9.1 LBA may, but is not obliged, to offer customers the option to pre-purchase certain alcoholic beverages, such as champagne and or wine, for consumption in the Yorkshire Premier Lounge facilities during the booking period.

9.2 As stated in clause 1.9 above, Yorkshire Premier Lounge pre-bookings may only be made by persons aged 18 years or over. Equally, customers must be aged 18 years or over to pre-purchase alcohol and or to consume alcohol whilst in the Yorkshire Premier Lounge facilities.

9.3 LBA operates the Challenge 25 scheme and if you are lucky enough to look under 25 years old, you will be asked to prove that you are aged 18 years or over by showing your passport, a European Union photocard driving licence, a photographic identity card bearing the national Proof of Age Standards Scheme (PASS) hologram or a national identity card issued by a European Union member state. If you cannot prove that you are aged 18 years or over, LBA will not supply you with the pre-booked alcohol and will not refund the price of the pre-booked alcohol.

10 LBA’s liability

10.1 LBA’s entire liability to you is set out in this clause.

10.2 Nothing in these terms and conditions limits LBA’s liability in the case of death or personal injury caused by LBA’s negligence.

10.3 LBA shall not be liable to you for damage to your property unless caused directly by LBA’s negligence and in such event LBA’s liability shall not exceed the value of the booking paid by you for the Yorkshire Premier Lounge facilities.

10.4 Other than as set out above, LBA does not accept any liability for any claim in contract, tort or otherwise.

10.5 LBA shall not be liable for any customer failing to board his/her flight and neither LBA nor any third party has any obligation to make flight announcements.

10.6 All information, recommendations and advice given by or on behalf of LBA to the customer regarding Airport services or flight details are given without liability on the part of LBA.

10.7 Nothing in these terms and conditions shall affect your statutory rights.

11 Severability

If any of the provisions of these terms and conditions shall be declared invalid or unenforceable in whole or in part by any competent court or other authority whose decisions shall have the force of law binding on the parties, the remaining provisions shall remain in full force and effect.

12 Privacy Policy

LBA shall process personal details it may obtain from you in connection with your Yorkshire Premier Lounge pre-booking in accordance with its Privacy Policy. LBA may also disclose your personal data to your card issuer in order to process the required payment/refund or in instances of fraudulent bookings.

13 Force Majeure

LBA shall not be liable for any failure to provide, or delay in providing, the Yorkshire Premier Lounge service caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, mechanical or systems failures, natural and nuclear disaster, fire, flood, explosion, earthquake, adverse weather conditions or technical problems to transport, any late or delayed personal transport, taxi, train or bus or other transport services used by you in travelling to the Airport, closure or congestion of airports, cancellation or changes of schedules by airlines, or due to any other events beyond LBA’s reasonable control.