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Feel like you’re ready to work somewhere that’s going places?

We are one of the fastest-growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.  We are committed to employing high-quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering outstanding service for our customers.

We are one team, working together for our business, so if you would like to be involved and have your career soar then keep scrolling for further information on our job opportunities and for details on how to apply. We would love you to join our team and contribute to building an outstanding airport, connecting Yorkshire to the world.

Please note that due to security checks required for employees of LBA, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history without any gaps in employment.

For further information on careers or to submit your CV, even at times when we do not have any live vacancies, please get in touch with us at recruitment@lba.co.uk

Air Traffic Control

Airside Safety Unit

Cleaning

Customer Services

Engineering / Facilities

Finance

Human Resources

IT

Rescue & Fire Fighting Service

Sales & Marketing

Security

Work Experience

Aviation Security Officer 

Help make a difference. The role that keeps our airport safe and secure for all passengers and employees.    

Customer Experience Officer

Ensure our customers have the best possible experience when travelling with Leeds Bradford Airport. 

Our current vacancies:

Air Traffic Controller

To support the ATC team, we are looking to recruit an AIR TRAFFIC CONTROLLER to join Leeds Bradford Airport, to assist in providing AIR TRAFFIC SERVICES.

Main Responsibilities

·        The ATC function in accordance with MATS Parts 1 & 2, other regulatory requirements and the requirements of the LBA SMS.

 

·        The initiation of emergency procedures and reporting action in accordance with MATS Parts 1 & 2 and Emergency Orders.

 

·        Reporting of safety incidents in accordance with the established procedures of the regulator or internal Airport Company procedures.

 

·        Specific duties allocated and delegated by the HoATS.

 

·        In conjunction with the TDM, AOUS & FWM, the resolution of day to day operational safety issues.

 

·        In so far as their duties allow, monitoring personnel and activities, to detect operational safety shortcomings generally.

 

·        Liaison with other operational managers and supervisors.

 

·        To maintain the highest possible standards, professionalism and customer focus when representing the department and the Airport.

 

Person Specification

 

·        UK CAA Issued Licence with ADI/APS Ratings (Dual Rated desirable but will consider single ratings)

·        3 Years Experience of ATC operations in Class D/Class G Airspace (Desirable)

·        OJTI and/or Assessor Endorsements (Desirable)

·        Met Observers Certificate (Desirable)

·        Experience of using Microsoft Office software

·        Excellent written and verbal communication skills

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.

If you are interested in applying for this role, please forward your CV and Covering Letter to recruitment@lba.co.uk.

Closing date for all applications is 1700 on the 9th March 2024.

Commercial Sales Assistant

Leeds Bradford Airport is one of the fastest-growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.  We are committed to employing high-quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering outstanding service for our customers.

 

We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do.

 

What we are looking for:

 

Commercial Sales Assistant

We have an immediate need for an experienced Commercial Assistant to take on a new role at LBA, with a focus to manage the front desk function on a day-to-day basis, across both our Yorkshire Lounge & 1432 Runway Lounge, to welcome guests, check them into Lounges and deliver a high standard of customer service

 

Snapshot of the role:

This is a commercial role whereby the successful candidate will act as an ambassador of the airport and greet our guests into our prestigious lounges.

It will be your responsibility to competently manage the check-in process, ensuring all entries are recorded accurately. You will act as a ‘gatekeeper’ and control lounge capacity so that it is consistently operating at a high, but manageable, level. You will also be the key point of contact for all passenger issues/queries and requests, ensuring these are acted on promptly and communicated efficiently to the lounge operator.

 

As this is a commercial role, you  will maximise lounge entries to pre-defined targets and minimise lounge ‘turn aways’ to ensure maximum lounge footfall within pre-defined capacity limits. You will also be responsible for upselling any products and services to meet KPIs and ensure maximum revenue opportunities.

This role will be the interface between Leeds Bradford Airport and the lounge operator and will continuously ensure that this relationship is working efficiently and effectively, through accurate cash management, daily reporting and relationship building.

 

What we are looking for:

First and foremost, we are looking for someone with strong commercial acumen, who has gained experience in a sales role, ideally within a hospitality environment.

You will understand the importance of stakeholder management in a target driven environment and will have some experience of working towards defined KPIs.

You will demonstrate the ability to work with a ‘One Team’ mentality and be a true ambassador of LBA. You will have the desire to ‘Be the Best’ and demonstrate excellent customer service skills and you will be driven to always ‘Do The Right Thing’ and provide excellent customer service to both internal and external stakeholders.

 

Salary:  £12 per hour/£23,300 per annum (dependent on experience)

Working Hours:  Rotational shift pattern (Including weekends), 37 hours per week

 

To apply for this position please follow this link: https://bit.ly/49fW3OX

Closing Date: 7th February 2024

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.

 

 

Aviation Security Officer - Full Time or Part Time - 6 MONTH SEASONAL CONTRACT

Leeds Bradford Airport is one of the fastest-growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year. We are committed to employing high-quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering outstanding service for our customers.

We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do.

AVIATION SECURITY OFFICER (6 MONTH SEASONAL CONTRACT) - Possibility of going permanent subject to, performance, staffing levels and business need.


Leeds Bradford Airport
We are currently recruiting for Full-Time and  Part-Time   Aviation Security Officers to work on a 6 MONTH seasonal contract.

What you will work:
Full Time 40 hours - working a roster pattern of 4 ON 4 OFF, consisting of early shifts starting from 0300 / 0400hrs and afternoon shifts starting anytime from 1200hrs – There is a possibility to move to Full Time hours after successful completion of probation period.
**Please note all vacancies include weekends and unsociable hours and include a full training programme**

What you will earn:
Salary £11.10 per hour/ £23,150.16 Full time (Pro Rata)


Training:
To prepare you for taking on the role, you will undergo a four-week training period. During the first 2 weeks, you will undergo a full classroom-training programme with some of the best trainers in the industry – this 2-week period will be full time hours (and will be paid at the full hourly rate of £11.10 per hour if you're on a PT contract), so you must be able to commit to fulfilling full times hours during this 2 week period.


After completion of your classroom training, you will then spend a further 2 weeks completing some on the job training – here you will spend time putting everything you have learned into practice, in a safe training environment. This element of the training is also conducted on a monday - friday basis. 


The final part of your training will see you shadowing our highly skilled existing security officers enabling you to perfect your skills ready to face our customer base - this will be when you go onto your 4 on 4 off shift pattern.

Eligibility criteria:
You must be able to read, write and speak fluent English, whilst additional language skills are desirable but not compulsory. Our Security Officers are required by legislation to have full colour vision and the capability to appropriately perform a range of duties. It is also important that you are physically fit as the role will require you to spend periods of time sitting, standing, bending and walking. The minimum age requirement is 18 due to clearance legislation.

You will also be required to pass through a range of referencing and vetting checks, including a Criminal Record Check and Counter Terrorism Check. You must also have lived in the UK for at least 5 years with a 5-year work history, unless in education.

What will you be doing once qualified:
This is a customer-facing role in which you will be required:

  • To carry out full and effective searches of baggage and airport supplies
  • To carry out full and effective searches of people
  • To carry out full and effective searches of vehicles
  • Undertake patrols of the airport terminal & grounds
  • To control access into restricted areas of the Airport
  • Check identification or travel documents for all passengers, staff and airport users requiring access to restricted areas
  • Deal with on-site security incidents with the team
  • Operate the x-ray equipment to screen all luggage for both the cabin and hold including other items being carried into restricted areas
  • Provide excellent customer service to all passengers travelling through the airport

Applicant competencies required are:

  • Fluent English language capability, both written and spoken;
  • Interpersonal and customer service awareness and skills;
  • Attention to detail
  • Smart appearance;
  • Punctuality;

What can I expect from the application process?

  • Apply online via this portal
  • Successful applicants will receive a link to complete a short online questionnaire
  • Successful applicants will be invited into to attend an assessment centre
  • Highest scorers will be offered a offer of employment (conditional to satisfactory referencing and vetting)

Please apply here: https://bit.ly/3ujzmdQ

Due to expected high volumes of applications it will not be possible to contact all applicants.

Systems Support Analyst



Leeds Bradford Airport is one of the fastest-growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.  We are committed to employing high-quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering outstanding service for our customers.

 

We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do.

 

What we are looking for:

A tech-savy individual with a passion for IT infrastructure and information security.

Someone who is ready to take on a challenging role in a fast paced, ever-changing environment.

Why?  We have an exciting new opening for a Systems Support Analyst (2nd Line) within Yorkshire’s airport

 

Snapshot of the role:

As a Systems Support Analyst you will be responsible for providing a high level of support and maintenance of the airport systems and infrastructure. This individual will be an integral part of the IS Department reporting directly to the Information Systems Manager to help improve the support of airport systems across a single airport campus, consisting of 550 staff.

 

What we would need from you:

As a starter, we will need to see evidence of experience in supporting the following:

  • Commercial support (2nd Line)
  • Microsoft Exchange – 2016 and exchange online
  • Microsoft Windows Server environment - 2012 (and above)
  • Windows Active Directory and the associated services (Inc. DHCP, DNS, Group Policy)
  • Microsoft Windows Desktop Operating Systems and associated applications (i.e. MS Office)
  • Experience of configuring network switches p
  • Administrating a VMWare vSphere virtual environment
  • Operating as a 2nd Line Support Analyst in an ITIL service desk environment, effective in triage, resolution and proficient in the ticket handling process
  • Maintenance and repair of current IT equipment and systems
  • Windows 10 and 11 clients, installation, configuration, and maintenance
  • Experience with MDM, MFA, Email/Web filtering and  Anti-Virus solutions
  • Experience administrating and supporting enterprise backup solutions
  • Customer-focused, with experience in providing advice and guidance to customers over the telephone, e-mail, and Internet with a proven track record of service delivery
  • Experience deploying applications using deployment tools, such as but not limited to PDQ Deploy and SCCM

 

And if you have any of the below experience, then even better!

  • 1 to 2+ years’ of experience with administrating Microsoft SQL Server.
  • 1 to 2+ years’ experience supporting Microsoft Office SharePoint Services.
  • Experience of supporting and maintaining secure firewall configurations and network infrastructure services, including IP
  • Routing and VLAN configurations.
  • Supporting Linux systems
  • Writing Powershell commands

 

With regards to education, it will be expected that that you hold a  degree in Computer Science or a related field or apprenticeship qualification level 3/4 and Industry recognised qualifications such as Microsoft Certified (MCP, MCSA, MCSE), Comp Tia, ITIL foundation, or CCNA.

 

This role really suits someone who will thrive at working throughout different parts of the airport daily. Whether it be supporting our fire team, our staff based in the terminal or supporting teams airside, you will never have many days that are the same.

The key strengths that we need for this role are:

·       A strong customer service focus with a desire to deliver a high-quality service

·       Ability to take direction and work to targets and goals unsupervised

·       Enthusiastic, self-motivated team player with the ability to work within a demanding environment and be able to demonstrate a logical approach to problem-solving

·       Patience and ability to remain calm under pressure, whilst showing initiative at all times and an ability to apply a lateral thought process to problem resolution

·       A good team-playing mentality with a willingness to learn and develop.

·       Good time management

·       Proven organisational skills, with a disciplined approach to documentation

·       Provide critical system support and maintenance for operational systems outside of normal working hours (on a 1 in 7 rota basis)

·       Update and maintain support documentation, such as the updating of information in an IT Knowledge Base

 

We will also give you:

·       A starting salary between £32,000 - £33,000 plus a guaranteed £250 per month for being on call.

·       Discretionary annual bonus

·       Free onsite parking

·       Pension Scheme

·       Electric Vehicle Scheme

·       Cycle to work scheme

·       Free lounge access

·       Onsite discounts

·       Friendly work environment with a brand new state of the art office opening December 2023

·       Employee Assistance programme

·       Genuine career opportunities

 

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.

 

 To Apply, please click this link: https://bit.ly/3Qvf3SS

Airport Duty Manager

Leeds Bradford Airport is one of the fastest-growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.  We are committed to employing high-quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering outstanding service for our customers.

 

We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do.

To support the Customer Experience team, we are looking to recruit an Airport Duty Manager to join Leeds Bradford Airport, to assist in providing and Outstanding Customer Experience.

Main Responsibilities

Safety/security and regulatory compliance

Completion of the following:

  • Compliance check
  • Local Audit processes
  • Completion of Fault Report/SIR (safety incident report) and data compliance forms

 

Performance Management

  • You will take an active part in driving our teams at LBA in delivering the expectations to our customers.
  • Attendance of regular meetings with partners to manage, review and ensure delivery of LBA expectations in line with agreements in place and will require regular robust audits, data collection and any relevant trackers to be completed.
  • Ensure the cleaning standards are delivered to the schedule and the work carried out is assessed on a regular basis

 

Leadership

-        Be the Key Person in the Terminal to drive performance

-        Be a responsible person in the terminal for all activity day to day.

-        Taking control of the terminal failures, (Evacuations, baggage belts), ensuring each scenario is being managed and all relevant parties are informed.

-        Control of delays, diverts and disruption, updates to senior teams.

 

 Emergency Orders

  • To adhere/deliver orders and act as a key contact in the event of an emergency within the airports campus (Managing, communicating and co-ordinating).
  • Trained on Fact24, enabling to support the opening of IMC (incident management centre) during an incident

 

Risk Management

  • Ensure all observations are reported/followed up and due focus given

 

General administration

  • Complete handover from shift to shift
  • Proactive task allocation and planning
  • Good housekeeping
  • All reports are generated with timescales issued

 

Customer Experience

  • Manage and control customer expectation for the full Airport customer Journey.
  • Support all teams with service delivery
  • Be the customer in all you do.
  • Be the voice of the customer and the airport to ensure customer expectations are met
  • Work with Partners to deliver an outstanding customer journey.


Person Specification

  • Health and safety knowledge
  • Customer service skills or qualifications
  • Commercial awareness
  • Driven and proactive in pursuing tasks and achieving goals autonomously
  • Ability to work at one team, working together for the business
  • Desire to be the best and excel in all they do
  • Always willing to do the right thing with strong customer service focus.
  • Developed leadership skills
  • Capable of independently managing tasks and responsibilities in high-pressure settings
  • Working shifts, based on 24/7 cover
  • Good written/verbal communication skills
  • Good computer literacy

 

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years.


To apply for this role, please click here: https://bit.ly/48jEY5H

Check out our employee benefits! We're more than just an employer. We're one team!

Armed Forces Covenant

Employer Recognition Scheme | Bronze Award

We are proud to recognise the value of serving personnel, both regular and reservists, veterans and military families to our business and country.

We support members of these communities in roles at the airport and actively encourage anyone who has served to apply for a role at Leeds Bradford Airport.

Working for our partners

We aren’t the only employer at our airport and you can find varied roles direct with third parties too.

SEE AT THE AIRPORT

Car Hire Catering Retail Private Hire Taxi Freight & Airport Handling
Avis SSP World Duty Free Arrow Cars Swissport
Enterprise Greggs Boots Jet2
Europcar WHSmith
Hertz InMotion
Accessorize

The Aviation Academy 

Do you want a career in the aviation industry but don't have the necessary qualifications yet?

Based at Leeds Bradford Airport, The Aviation Academy offers a full range of specialist courses which will prepare you for a variety of careers in aviation including air cabin crew, passenger service agents, air traffic control staff, pilots and many more.

The Academy is part of the Centre for Travel and Tourism Studies at Craven College and has been offering aviation and business courses at LBA for the past 7 years. 

To find out more call 0113 391 0919 or click www.theaviationacademy.co.uk