My Booking
Work with us

Jobs

Feel like you’re ready to work somewhere that’s going places?

Here at Leeds Bradford Airport we welcome over 4 million passengers through our doors every year and we are committed to delivering an outstanding service and warm Yorkshire welcome to every customer. And that’s where our employees come in. 

At Leeds Bradford Airport we rely on a wide range of business areas, partner companies and job roles to help passengers reach their destination and have a great airport experience. 

Browse our current vacancies below to make your application.

For further information on careers or to submit your CV, please contact us at recruitment@lba.co.uk

We employ directly in the following areas:

Air Traffic Control

Airside Safety Unit

Cleaning

Customer Services

Engineering / Facilities

Finance

Human Resources

IT

Rescue & Fire Fighting Service

Sales & Marketing

Security

Work Experience

Our current vacancies:

Temporary Viking Airport Car Park Jockey

£8.21, 24.5 hours per week

Leeds Bradford Airport now welcomes nearly 4 million passengers through our doors and is looking to grow further. We are committed to employing high quality people who are ambitious and want to be part of our exciting development plans, whilst delivering outstanding customer service.

To help us achieve this we are seeking highly motivated people with a positive attitude and the right approach when providing a service to our passengers and customers. To support the growth and increase in passenger numbers, Leeds Bradford Airport is now recruiting to join our established Car Parks team.

This is a challenging and exciting role, in which no two days are ever the same. You will work on a shift pattern, across 24 hours a day/7 days a week, therefore flexibility is key.

Duties

  • Greeting and checking-in of customers as they arrive at the Car Park reception
  • Moving and storing a variety of customer vehicles to ensure that they are stored in line with protocol
  • Ensure customer vehicles are available on the correct date and time when the customer returns
  • Transportation of customers to/from the terminal building by bus (PSV licence not required)
  • Providing an excellent customer service to all arriving and departing customers

Key Requirements

  • Must possess excellent organisational skills
  • Hold a clean Driver’s Licence and no less than 3 years driving experience
  • A friendly manner, a welcoming smile and excellent customer service
  • Immaculately presented (uniform provided)
  • Previous customer service experience advantageous
  • Team player with the ability to work on your own initiative
  • Good communication skills and attention to detail
  • Punctual and flexible to cover 24/7 shifts
  • Flexible approach to working hours/duties

Please note, successful applicants will undergo a CRB check and will need to undergo a 5-year employment/background check, in order to obtain an Airport ID pass. To apply for this role please send your current CV and covering letter to chris.joy@lba.co.uk or post to Recruitment Department, Leeds Bradford Airport, Whitehouse Lane, Leeds, LS19 7TU.

Service Yard Compliance Co-ordinator

Competitive Salary Permanent, Part-Time (35 hours)

To help us to continue to deliver a safe environment for all we are looking to recruit an individual experienced in compliance and maintaining standards, to ensure safety is given the highest priority in our service yard, waste management processes and back of house areas. These areas must be maintained in a manner that is compliant with statutory legislation, site rules and the terms and conditions set out in the LBA environmental policies.

Reporting to the Health, Safety and Risk Manager, you will be an enthusiastic individual, passionate about maintaining established standards and enforcing site rules. You will have good experience of dealing with a range of stakeholders and be able to demonstrate adherence to health and safety standards.  

Purpose

The purpose of this role is to ensure adequate management of the service yard and back-of-house areas to minimise associated risks and to maintain adequate standards for these areas.

The role will be on a 4-on, 2-off shift pattern between the hours of 6am-10pm.

Key Objectives

  • Ensuring Service Yard users comply with the health and safety policy and site rules at all times
  • Co-ordinate deliveries and waste collections, ensuring vehicles are managed appropriate to the confines of the area.
  • To act as liaison between the relevant departments, contractors and other relevant parties in all operational and general health & safety and environmental issues.
  • Co-ordinate the movement of personnel in the area in the event of Terminal evacuations and Emergency events
  • Ensuring that all accidents, near misses and incidents are reported on SIR in a timely fashion.
  • Carryout recorded inspections and log faults for all areas
  • To provide advice/guidance, assistance and technical help in all aspects relating to service yard and back of house operations
  • Ensuring all parties keep all areas clean and tidy
  • Issue non-compliance notices to any party not adhering to site rules
  • Answering queries and assisting members of the public
  • Ensuring all service yard users comply with LBA's Waste Policy and Waste Management Protocol.
  • Ensuring any spillages are managed and reported on the LBA Safety Incident Reporting System (SIR).
  • Any other duties deemed as reasonable within the scope of the job role

Knowledge & Skills

  • Customer focussed with excellent interpersonal skills to build and maintain strong relationships with key stakeholders
  • Strong leader with the ability to motivate and inspire others
  • Be reliable and enthusiastic, be happy to muck-in and do whatever needs doing
  • Have good customer service skills
  • To demonstrate a willingness to learn about the function and operation of an airport and the interrelationship between the airport, business partners and contractors

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable history.

If you wish to be considered for this role, please forward your CV with covering letter to recruitment@lba.co.uk or to Human Resources, Leeds Bradford Airport, Whitehouse Lane, Leeds, LS19 7TU. 

Supervisor - Accessorize

Salary: £18,500 per annum

Department: Retail Management

Position type: Permanent

Hours / Duration: 40 hours per week

Closing date: 30/06/2019

We are looking for a strong Supervisor who can lead by example, deliver excellent customer service, and support the Branch Manager to achieve Company KPI’s.

Working in close harmony with your management colleagues you will lead and develop your team, driving motivation and engagement whilst acting as a role model. You will give regular feedback to the team on their performance and support reviews and appraisals, taking appropriate action to help achieve their targets and objectives. Deeply involved with the day-today running of your branch, you must make sure that price changes, promotions and floor moves are actioned appropriately.

You should develop a deep understanding of your role and be prepared to go that extra mile. Your passion for quality and improvement should inspire those around you and you must be keen to take ownership and accountability. A Key focus for you in this role would be to manage, monitor and deliver the branch KPI’s and targets through motivating the team and finding better and smarter ways of working alongside your Branch Manager.

Essential Requirements for Airport Employment:

  • Applicants MUST be over 18, be fully flexible as trading hours are between 4:00am -10:00pm Monday to Sunday. Trading hours are subject to change depending on flight schedules
  • Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment

Benefits

We actively encourage and support our people to drive their own development, be self-motivated, innovative and driven to achieve their goals, plus every employee of Monsoon is offered a competitive employment package, which includes a generous staff discount across our brands, up to 26 days holiday, pension and lots more.

If you are interested in applying for the position we have available then please send a copy of your CV to: sfarrar@monsoon.co.uk

Sales Assistants - Accessorize

Salary: Competitive salary + Benefits

Department: Sales Assistants

Position type: Permanent

Hours / Duration:16-24 hours

Closing date:31/07/2019

We have an exciting opportunity to join our brand new Accessorize branch in Leeds Bradford Airport. 

Working as part of a friendly and motivated team, successful applicants should have a flair for fashion and thrive on going the extra mile for their customer.

This is a fast paced environment and we are looking for individuals who are completely customer focused and want to help and support the customer experience at a high level.

You will be flexible, as you will support the Management team in their absence and be required to increase hours when necessary.

Person Requirements

  • Excellent communication skills and a strong work ethic are essential to this role.
  • Previous experience within a customer focused role.
  • Ideally you would be fully flexible across our working hours as daytime shift patterns may need to change as per the needs of the business.

Essential Requirements for Airport Employment:

  • Applicants MUST be over 18, be fully flexible and should ideally have access to their own transport as trading hours are between 4:00am -10:00pm Monday to Sunday. Trading hours are subject to change depending on flight schedules
  • Successful candidates will be required to complete a basic background check (CRC) and be able to provide a detailed education/employment history spanning the last 5 years prior to starting their employment

Benefits

We offer a competitive salary with a range of benefits; which includes a generous staff discount across all three brands and within the airport. 

If you are interested in applying for the position we have available then please send a copy of your CV to: sfarrar@monsoon.co.uk

Back of House Leader - Airport Lounges

Do you want to be part of a team that works together to deliver a fabulous customer experience?

We are looking for enthusiastic person to join our catering/kitchen team to deliver a first class service to all our guests in the Airport Lounge.

Hours/Shift Pattern: Shifts are a mixture of 0430-1230 and 1230-2030 on a 4 on 2 off rolling shift pattern

We are recruiting for a temporary kitchen team leader (to April 2020 with an option to extend) to join our team. Reporting to the Back of House Senior Lounge Host.

£8.21 per hour & free staff car parking.

Duties

  • To prepare, cook and deliver food in accordance with the agreed menu and Lounge Operating Procedures.
  • Follow recipes and/or product directions for preparing and cooking all varieties of foods.
  • Operate a variety of kitchen equipment
  • To ensure the food offering is presented to a high standard.
  • Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain.
  • To assist with stock counts and compete the appropriate documentation.
  • To complete required stock checks including temperature checks as per the required schedule and complete the appropriate documentation.
  • Assist with clearing and organising the kitchen ensuring a high standard of hygiene.
  • Dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.
  • To assist with designing menu’s

Key Requirements

  • Previous experience essential
  • Team player with the ability to work on your own initiative
  • Good communication skills and attention to detail
  • Punctual, reliable with your own transport
  • Focussed and calm in a busy environment

Applicants must have a 5 year checkable work history and will be required to complete a basic CRB disclosure

To apply for a role please send your current CV and covering letter detailing why you are suitable to join our team to emily.bramley@lba.co.uk 

Please note: Applications without a covering letter will not be considered. 

Retail Sales Consultant - Travelex

Job Type: Permanent

Hours per week: 22

Salary per annum: £9483.76 pa OTE / £8.29ph + additional benefits listed below

Shifts: 4 on 4 off rolling shifts, flexibility required to work from 04.00 to 00.30

We’re passionate about sharing experiences.

Whether it’s a customer taking a weekend break or a couple going on the holiday of a lifetime, we want to be part of their journey to an unforgettable experience. That’s why we need you!

So, what does the role involve?

This role is about putting the customer first, being ready for them, actively listening to ensure you establish your customer’s needs then matching those needs to the relevant product. We will ensure you’re fully trained in our world leading conversational selling model C.A.R.E. to ensure you meet our high standards of customer service, enabling you to effectively interact and engage with customers and be successful at Travelex!

Joining us will feel like being part of a family, where you will get support across the business and engage with other Travelexer’s globally on our internal blog! We also provide you with the opportunity to progress your career as we have stores right across the UK (and the world) as well as offering NVQ’s/Apprenticeships and development programmes.

What kind of person are we looking for?

You’ll be friendly and approachable as well as having an eye for detail. You’ll need to be good with numbers as you will be handling multiple currencies and making sure our customers receive the right amount of cash is key. Ensuring our customers have a great experience is really important to us, therefore we look for people who share our passion for customer service! You’ll need to be comfortable working to targets, ensuring you engage our customers to match their needs to the right offering, aiming to go beyond and be a 'diamond’ performer at Travelex. In return, we offer fair incentives that recognise individual performance when our colleagues go the extra mile.

We have a clear purpose at Travelex. We understand the value of exchanged money, and the opportunities it opens up to our customers. We’re excited for them, and enjoy being part of their individual journey, whatever and wherever it might be.

Travelex has operated for more than 40 years and serves customers in over 70 countries across 6 continents, offering a range of services to both consumers and businesses, operating as a globally recognised and widely trusted foreign exchange operator.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex family by clicking apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This role is offering 22 hours per week, paying £8.29 per hour with the opportunity for enhanced overtime/bank holiday pay. In addition, we also offer 22 days holiday (pro rata with option to buy/sell holiday entitlement), pension, discounts and cash back offers with 1000’s of retailers, discounts at staff canteen and other flexible benefits including childcare vouchers.

Candidates can apply via the Travelex career website or alternatively send an email directly to abdul.khalique@travelex.com

See Travelex Career Site

Day Cleaner

Role Title:                  Day Cleaner- Full Time 42 Hours.

Responsible to:         Cleaning Team Leader

 Leeds Bradford Airport connects the Leeds City Region with the world; flying to 75 direct destinations across 25 countries, offering three hub services to hundreds more.

4 Million Passengers fly through LBA each year and we take great pride on our excellent on-time performance. We strive to deliver exceptional levels of service for both our business and leisure customers.

 We are committed to employing high quality people who are ambitious to success and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

 To support the growth and increase in passenger numbers, Leeds Bradford Airport is now recruiting cleaning staff. We are looking for reliable and hard-working staff, with a professional attitude who will be courteous and welcoming to both passengers and staff at the Airport.

 Role Purpose: To be part of the Cleaning Team ensuring an exceptional level of cleaning service is delivered across all areas of the Airport and to ensure all aspects of cleanliness exceed our customers’ expectations at all times.

 Role Responsibilities & Main Duties:

·         To carry out regular cleaning patrols of airport zones around the building both inside and outside of the terminal

·         To report any cleanliness and maintenance issues to the Cleaning Team Leader

·         To assist departments with their reports of cleanliness issues and attend in an acceptable time to rectify the issue

·         Emptying waste bins or similar receptacles, transporting waste material to designated collection points

·         Sweeping floors with brushes or dust control mops

·         Mopping floors with brushes with or dust control mops

·         Mopping floors with wet or damp mops

·         Vacuuming and suction cleaning carpeted areas

·         Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors

·         To dust, damp wipe, wash or polish furniture, ledges, window sills and external surfaces

·         To replenish consumable items

·         To clean washrooms, including urinals, toilets and sinks

·         To use chemical agents as directed by the Cleaning Team Leader in the discharge of cleaning operations or maintenance procedures, in line with COSHH

·         To undertake wall washing or inside window pane cleaning to a height no greater than body height plus an arms extension from floor level

·         To carry out any other reasonable duties within the overall function of the job

Role Essential Competencies:


·         Previous experience in a cleaning role preferable but not essential

·         A team player with an enthusiastic and hardworking attitude

·         A flexible approach to working

·         Ability to work on your own initiative

·         Knowledge of Health and Safety Legislations and COSHH but not essential

Role Shift Times:

·         Day Shifts

·         Working 6am until 6pm

·         Working on a 3 on 3 off shift pattern

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

To apply for this role, please send your current CV and Covering Letter to Calum.Burrows@lba.co.uk or via post to –

Calum Burrows

Terminal Manager

Leeds Bradford Airport

Whitehouse Lane

Leeds

LS19 7TU

Deadline for all applications is – Wednesday 31st July 2019. 

Day Cleaner- Part Time 28 Hours

Role Title:                  Day Cleaner- Part Time 28 Hours

Responsible to:         Cleaning Team Leader

Leeds Bradford Airport connects the Leeds City Region with the world; flying to 75 direct destinations across 25 countries, offering three hub services to hundreds more.

4 Million Passengers fly through LBA each year and we take great pride on our excellent on-time performance. We strive to deliver exceptional levels of service for both our business and leisure customers.

We are committed to employing high quality people who are ambitious to success and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the growth and increase in passenger numbers, Leeds Bradford Airport is now recruiting cleaning staff. We are looking for reliable and hard-working staff, with a professional attitude who will be courteous and welcoming to both passengers and staff at the Airport.

Role Purpose: To be part of the Cleaning Team ensuring an exceptional level of cleaning service is delivered across all areas of the Airport and to ensure all aspects of cleanliness exceed our customers’ expectations at all times.

Role Responsibilities & Main Duties:

·         To carry out regular cleaning patrols of airport zones around the building both inside and outside of the terminal

·         To report any cleanliness and maintenance issues to the Cleaning Team Leader

·         To assist departments with their reports of cleanliness issues and attend in an acceptable time to rectify the issue

·         Emptying waste bins or similar receptacles, transporting waste material to designated collection points

·         Sweeping floors with brushes or dust control mops

·         Mopping floors with brushes with or dust control mops

·         Mopping floors with wet or damp mops

·         Vacuuming and suction cleaning carpeted areas

·         Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors

·         To dust, damp wipe, wash or polish furniture, ledges, window sills and external surfaces

·         To replenish consumable items

·         To clean washrooms, including urinals, toilets and sinks

·         To use chemical agents as directed by the Cleaning Team Leader in the discharge of cleaning operations or maintenance procedures, in line with COSHH

·         To undertake wall washing or inside window pane cleaning to a height no greater than body height plus an arms extension from floor level

·         To carry out any other reasonable duties within the overall function of the job

Role Essential Competencies:

·         Previous experience in a cleaning role preferable but not essential

·         A team player with an enthusiastic and hardworking attitude

·         A flexible approach to working

·         Ability to work on your own initiative

·         Knowledge of Health and Safety Legislations and COSHH but not essential

Role Shift Times:

·         Day Shifts

·         Working 2pm until 10pm

·         Working on a 3 on 3 off shift pattern

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

To apply for this role, please send your current CV and Covering Letter to Calum.Burrows@lba.co.uk or via post to –

Calum Burrows

Terminal Manager

Leeds Bradford Airport

Whitehouse Lane

Leeds

LS19 7TU

Deadline for all applications is – Wednesday 31st July 2019.

Night Deep Cleaner- Part Time 28 Hours

Role Title:                  Night Deep Cleaner- Part Time 28 Hours

Responsible to:         Cleaning Team Leader

Leeds Bradford Airport connects the Leeds City Region with the world; flying to 75 direct destinations across 25 countries, offering three hub services to hundreds more.

4 Million Passengers fly through LBA each year and we take great pride on our excellent on-time performance. We strive to deliver exceptional levels of service for both our business and leisure customers.

We are committed to employing high quality people who are ambitious to success and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the growth and increase in passenger numbers, Leeds Bradford Airport is now recruiting cleaning staff. We are looking for reliable and hard-working staff, with a professional attitude who will be courteous and welcoming to both passengers and staff at the Airport.

Role Purpose: To be part of the Cleaning Team ensuring an exceptional level of cleaning service is delivered across all areas of the Airport and to ensure all aspects of cleanliness exceed our customers’ expectations at all times.

Role Responsibilities & Main Duties:

·         To carry out regular cleaning patrols of airport zones around the building both inside and outside of the terminal

·         Specify on deep cleaning tasks within different zones of the terminal building

·         To report any cleanliness and maintenance issues to the Cleaning Team Leader

·         To assist departments with their reports of cleanliness issues and attend in an acceptable time to rectify the issue

·         Emptying waste bins or similar receptacles, transporting waste material to designated collection points

·         Sweeping floors with brushes or dust control mops

·         Mopping floors with brushes with or dust control mops

·         Mopping floors with wet or damp mops

·         Vacuuming and suction cleaning carpeted areas

·         Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors

·         To dust, damp wipe, wash or polish furniture, ledges, window sills and external surfaces

·         To replenish consumable items

·         To clean washrooms, including urinals, toilets and sinks

·         To use chemical agents as directed by the Cleaning Team Leader in the discharge of cleaning operations or maintenance procedures, in line with COSHH

·         To undertake wall washing or inside window pane cleaning to a height no greater than body height plus an arms extension from floor level

·         To carry out any other reasonable duties within the overall function of the job

Role Essential Competencies:

·         Previous experience in a cleaning role preferable but not essential

·         A team player with an enthusiastic and hardworking attitude

·         A flexible approach to working

·         Ability to work on your own initiative

·         Knowledge of Health and Safety Legislations and COSHH but not essential

Role Shift Times:

·         Night Shifts

·         Working 10pm until 6am

·         Working on a 3 on 3 off shift pattern

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

To apply for this role, please send your current CV and Covering Letter to Calum.Burrows@lba.co.uk or via post to –

Calum Burrows

Terminal Manager

Leeds Bradford Airport

Whitehouse Lane

Leeds

LS19 7TU

Deadline for all applications is – Wednesday 31st July 2019.

Air Traffic Control Officer

Full Time, Permanent

Salary up to £68,340 (dependent on ratings and experience)

Leeds Bradford® Airport is one of the fastest growing regional airports in the UK, welcoming 4 million passengers through our doors every year.  We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding safety and service for our customers.

To support the future growth of the Airport, Leeds Bradford Airport ® is now recruiting Air Traffic Control Officers to ensure the safe, and efficient delivery of our Air Traffic Control service.

Role Purpose

To deliver a safe, orderly and expeditious Air Traffic Control service to traffic operating to and from Leeds Bradford Airport ® as well as traffic operating in the vicinity of the airport. 

Key Responsibilities

  • Performing the functions of the ATC licence in accordance with the relevant CAA documentation.
  • Maintain up to date knowledge of any other relevant CAA or LBA documentation.
  • Maintain medical status.
  • Maintain competence in accordance with the approved Unit Competence Scheme.
  • Support the department through providing assistance with administrative functions and involvement in project work.
  • To maintain the highest possible standards, professionalism and customer focus when representing the department and the Airport.

Applicants should be flexible and available for shift work, across a 24 hour period, on a roster pattern to suit the needs of the business

Applicant competencies required are:

  • Fluent English language capability, both written and spoken is essential.
  • Ideally hold a current UK ADI and APS ratings (applicants with single ratings will be considered).
  • Attention to detail and the ability to remain focused in a busy environment.

Applicant Criteria:-

  • Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year                    employment and background check. 
  • Must be resident in the UK for a minimum of 3 years to obtain government clearance

Please express your interest in writing to Jim Wylie, Head of Air Traffic Services, recruitment@lba.co.uk

Receptionist / Administrator

Job Title: Receptionist / Administrator 

Report to: CEOs’ Executive Assistant 

Hours of Work: Monday – Friday 37 hours per week 

Objectives of the role: This role is often the first face of the Airport that visitors see when they arrive in our offices. You will therefore be extremely polished, have great people and communication skills, patience and be able to multitask to be successful in this role. You will provide a professional and efficient reception, meeting and greeting visitors and supporting their needs. You will also provide general administration assistance to the CEOs’ Executive Assistant as well as the wider team as and when required. 

Duties/Responsibilities of the role: 

• Maintain a professional and presentable reception area, meeting & greeting clients and visitors with a positive, helpful attitude and announcing to relevant member of staff 

• Helping to maintain workplace security by checking and collecting visitor badges / ID badges as necessary and maintaining visitor logs 

• Answering the switchboard swiftly and in a professional manner, routing calls as necessary 

• Managing, preparing and servicing meeting and training rooms. Ensuring the reception and meeting rooms are kept clear, clean and tidy at all times. 

• Sorting and distributing mail, arranging couriers as and when required. 

• Provide support and assisting CEOs’ Executive Assistant with a variety of administrative tasks 

• Managing the lost property process and pro-actively liaising with passengers to reunite property 

• Undertake general administration tasks associated with reception e.g. update and circulate company telephone list, booking meeting rooms, ensuring rooms are left tidy after each meeting.

Essential Criteria: 

• Friendly, positive outlook 

• Approachable, organised and efficient 

• Previous experience of working on a reception preferably in a hospitality environment 

• A flexible can do attitude with the ability to work on own initiative and within a team. 

• Able to deal with difficult clients and / or customers 

• Self-motivated but also a team player 

• Polished appearance and excellent communication skills 

• Willing to learn

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

To apply for this role, please send your current CV and Covering Letter to Recruitment@lba.co.uk or via post to –

HR Department

Leeds Bradford Airport

Whitehouse Lane

Leeds

LS19 7TU

Deadline for all applications is – Friday 16th August 2019. 


Meet and Greet Service Operative

JOB DESCRIPTION

Role Title: Meet and Greet Service Operative

Responsible to: Car Park Operations Supervisor

Contract: 42 hours per week, £8.21ph, Temporary Fixed Term to the 31st October 2019

Role Introduction

Meet and Greet Service Operative, operates on a shift pattern of x4 earlies 0500hrs-1400hrs followed by 2 days rest, then x4 lates 1400hrs – 2300hrs followed by 2 days rest and repeat.

Responsibilities

  • Deliver services to the Control Centre during peak times ensuring the safe and efficient delivery of CCTV Camera Room operations and Car Park Management systems, whilst delivering outstanding customer service.
  • Support the services to Meet & Greet functions; ensuring excellent customer service is delivered
  • Move a variety of customer vehicles from when they arrive into storage and move them back in time for when the customer returns

 Key Requirements

  • Team player with the ability to work on your own initiative
  • Good communication skills
  • Punctual and flexible to cover shifts
  • 3 years + clean driving licence
  • Team player with the ability to work on your own initiative

 If you wish to be considered for this role please forward your CV with cover letter to chris.joy@lba.co.uk Car Park Operations Supervisor.

Applicants must have a 5-year checkable work history and will be required to complete a basic CRB disclosure.

Passenger Services Supervisor

Role Purpose

To assist and deputise to the Passenger Services Duty Manager (PSDM) in providing the safe, secure and efficient process of all facilities within the Terminal building & ensure the delivery of excellent customer service to all Passengers and Business Partners. 

Role Info

The role will be a full time position, working a 4 on 2 off shift pattern which includes x2 early shifts and x2 late shifts.

Responsibilities:

  • To be proactive and high profile within the Terminal in order to anticipate problems and provide an outstanding level of customer service throughout the Airport Operational hours.
  • To provide support to Leeds Bradford Airports (LBA) Operational Teams and Handling Agents, to ensure the operation is maintained at a high standard.
  • To understand the commercial activity, its impact on EBITDA and to ensure that efficient processes and solutions are implemented to enable optimum commercial results.
  • To ensure adherence to LBA’s Emergency Orders and support the Duty Manager in the event of an emergency, within the terminal facility leading, communicating and coordinating as necessary.
  • To create and maintain excellent relationships with all LBA business partners with a view to contributing to EBITDA, service levels and operational efficiencies but being mindful of their individual business needs.
  • To welcome customers and passengers to the Airport in a courteous manner, ensuring an exceptional passenger experience.
  • Contribute to maintaining the Airports performance standards, including Security & Safety, with reference to Departmental & Airport protocols, procedures, manuals & mandatory training.
  • Undertake associated administration and Customer Service related tasks at the Control Centre.
  • Manage the day to day operation of the Control Centre.
  • To support the Terminal Manager & PSDM during times of disruption to the Airport, including adverse weather conditions and snow clearing duties. To include preventative measures taken when adverse weather conditions are expected.

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

To apply for this role, please send your current CV and Covering Letter to Calum.Burrows@lba.co.uk or via post to –

Calum Burrows

Terminal Manager

Leeds Bradford Airport

Whitehouse Lane

Leeds

LS19 7TU

 Deadline for all applications is – Friday 23rd August 2019. 

Operations Support Team Member

 

Operations Support Team Member

Full Time, Permanent, 42 hours per week

Leeds Bradford® Airport is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through our doors every year.  We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the Airport, LBA® is now creating a new Operations Support Team to assist the delivery of an excellent customer experience, whilst maintaining exceptionally high standards.

Role Purpose

To liaise, assist and support key operational teams including PRM, Passenger Transport and other LBA customer service departments.

To take a direct interest in the health and safety of yourself, your team and others who may be affected by your work activities.  To ensure corporate and legislative compliance by the use of best practices and safe systems of work. 

Key Responsibilities

  • To support the operational activities of the PRM Team
  • To drive airside passenger transport buses
  • To operate and drive ambulift vehicles
  • To support both airside and landside operations
  • Supporting the winter season, including working on snow plan
  • Driving road sweepers, tractors and other specialist airfield machinery
  • Emergency orders response support
  • Reacting to Airport incidents and seasonal demands
  • Manage passenger flow and assist with processes
  • To project a positive and professional image of the operation to staff and clients alike.
  • To ensure all equipment & vehicles are maintained in proper working order
  • Collate and maintain records to the service level agreement
  • Ensure SLA is met and customer service levels are high.

Applicants should be flexible and available for shift work, across a 24 hour period, on a roster pattern to suit the needs of the business

Applicant competencies required are:

  • Fluent English language capability, both written and spoken is essential.
  • Excellent interpersonal and customer service awareness and skills are essential.
  • Attention to detail and the ability to remain focused in a busy environment.
  • Smart appearance
  • Full clean driving License
  • Punctuality

Applicant Criteria:-

  • Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment. 
  • Physically fit due to physical aspects of job and prepared to be active for long periods of time.
  • Must be resident in the UK for a minimum of 3 years to obtain government clearance
  • Be able to get to work for start of shift (public buses are not 24 hours

Closing date for internal applications is Friday 23 August 2018 at 15:00.

Please express your interest in writing to recruitment@lba.co.uk

 

Advertising Sales Executive

Advertising Sales Executive

Basic salary up to £32,000 depending on experience, plus uncapped bonus & car allowance

 

We are looking for an experienced advertising sales person to join our fast growing advertising team at Leeds Bradford® Airport. If you are a star performer in your current role and have established contacts and relationships in the region then we want to talk to you.

The Leeds Bradford® Airport advertising team has had a very successful year and is growing fast. We are looking for a winner to join this winning team who makes things happens and wants to be rewarded for their success in a role with fantastic opportunities for growth.

Leeds Bradford® Airport now welcomes over 4 million passengers through our doors and is growing quickly. We are committed to employing high quality people who are ambitious and want to be part of our exciting development plans, whilst delivering outstanding customer service

You will have the ability to:

      Identify and source new leads and potential customers both over the telephone and through face to face meetings

      Close sales and maintain a high level of customer service

      Develop relationships with third party stakeholders

      Identify and secure advertising revenue towards business objectives

      Exceed targets and deliver outstanding performance

Reporting to the Head of Advertising Sales, you will be experienced in managing multiple projects in a fast paced environment. With strong verbal and numerical skills you will have previous experience of delivering to agreed revenue targets and KPI’s. You will have excellent communication, administrative and organisational skills, with a strong financial and commercial acumen and the ability to deal with both internal and external customers to identify opportunities to drive business objectives/targets/performance.

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you wish to be considered for this role please forward your CV with covering letter to recruitment@lba.co.uk or to Human Resources, Leeds Bradford Airport, Whitehouse Lane, Leeds, LS19 7TU.

 

 

Working for our partners

We aren’t the only employer at our airport and you can find varied roles direct with third parties too.

SEE AT THE AIRPORT

Car Hire Catering Retail Private Hire Taxi Freight & Airport Handling
Avis SSP Travelex Arrow Cars Swissport
Enterprise World Duty Free Jet2
Europcar WHSmith
Hertz Boots

The Aviation Academy 

Do you want a career in the aviation industry but don't have the necessary qualifications yet?

Based at Leeds Bradford Airport, The Aviation Academy offers a full range of specialist courses which will prepare you for a variety of careers in aviation including air cabin crew, passenger service agents, air traffic control staff, pilots and many more.

The Academy is part of the Centre for Travel and Tourism Studies at Craven College and has been offering aviation and business courses at LBA for the past 7 years. 

To find out more call 0113 391 0919 or click www.theaviationacademy.co.uk