Jobs

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the HR team and business recovery, LBA ® is recruiting a HR Administrator to play a key role in providing first class administrative support to the business and its internal / external customers.

An exciting and fast-paced role, the HR Administrator will support the HR and Payroll department in various administrative activities, reporting directly to the HR Manager.

Main Responsibilities

Employee Recruitment

·         Monitor the RRF (Resource Request Form) process, ensuring appointments are not made without the relevant authorisation and sign off.

·         Manage the ID pass process as an Authorised Signatory, for all new and current employees; including 5 year history background checks, applying for employment references, screening incoming employment references, obtaining and reimbursing DBS certificates, supplying GSAT links, ID updates, ID renewals etc.

·         Ensure departmental job adverts are in the correct format then upload onto the LBA website. Also to maintain the job opportunities page on the website to ensure it is up to date at all times with current vacancies.

·         Proactively manage recruitment activity for the airport and support recruiting managers through the process, including researching and uploading LBA vacancies to job boards and social media sites, as well as liaising with third party agencies.

·         Monitor the recruitment inbox and respond to any speculative applications. Also to respond to candidates applying for live vacancies and forward their CV onto the recruiting manager for consideration. 

·         Support the HR Manager in researching, coordinating and attending recruitment fairs in both the Leeds and Bradford region.

·         Assist recruiting managers in the arrangement of interviews; including invites to the candidates, timings, room bookings etc. Also to write to unsuccessful candidates of the outcome of their interview.

·         Assist with apprenticeship and work experience programmes at the airport.

Employee Starter Process

·         Prepare contracts of employment, offer letters and new starter packs for all new employees to the business and to process the documents when completed, signed and returned to the HR department by the employee. Also ensuring to inform payroll via a new starter form. 

·         Create and manage personnel files for all new employees, ensuring they are kept up to date at all times. Also, update employee personnel files relating to changes in employee circumstances, and ensure the payroll department are notified at all times.

·         Advise managers when any new starters trigger their probationary periods, process the completed forms and to write to the employee on completion of their probationary period with the outcome.

·         Liaise with the IT department to specify new starter requirements and ensure equipment is set up / available for the employees start date.

·         Arrange inductions for new starters into the business and present the HR induction programme, if required.

Employee Leaver Process

·         To process employees who leave the business, ensuring to acknowledge their resignation, inform payroll via a leaver form and to cancel their ID, car parking and IT access.

·         Proactively manage the exit interview process, by sending the exit interview form to all leavers, and gather the data to send to the HR Manager for reporting purposes, highlighting any trends.

·         Manage and process reference requests for former employees of the business.

Employee Relations

·         Assist the HR Manager, providing administrative support / note taking services where necessary for disciplinary, grievance and union meetings.

·         Assist the HR Manager in providing HR related correspondence, including minutes and letters, relating to LBA’s policies and procedures.

General

·         Raise payroll variations for any changes to employees contracts of employment and to advise the employee in writing of the change.

·         Liaise with departmental managers and the Occupational Health provider to arrange and book airside driver medicals.

·         Maintain the filing system of the personnel files and the HR system; including the up keep of documents on a weekly basis and the archiving of leavers. Also to ensure employee records are updated at all times with any personnel changes such as change of address, emergency contact details, bank details etc.

·         Manage and assist employees and line managers with the annual leave system.

·         Deal with incoming post to the HR and Payroll team and distribute accordingly. Also ensure external post is posted each evening.

·         Provide a meet & greet service, as and when required, including refreshments for internal / external meetings.

·         Assist managers in the business in booking meetings and rooms where necessary.

·         Assist in day to day queries from employees and managers, in person or via mail, escalating to the HR Manager as and when required.

·         Daily management of the HR inbox, responding to internal and external queries, and cascading emails to the relevant persons if necessary.

·         Assist the HR and Payroll department in any ad-hoc projects, as and when required.

Person Specification

• CIPD Level 3 Qualification is desirable but not essential.
• Previous HR administration experience is desirable.
• Excellent verbal & written communication.
• Exceptional interpersonal skills.
• Excellent organisational skills and attention to detail.
• Due to the nature of the role, it is important the post holder is reliable and trustworthy, and can be trusted with confidential information.
• Good knowledge and experience of Microsoft.
• Ability to work on own initiative, as well as part of a team.
• Proactive and flexible.

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

Salary: Between £23,000 - £25,000 gross per annum.

If you are interested in applying for this role, please forward your Covering Letter and CV to Natalie Fisher, HR Manager at Natalie.fisher@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.   

Closing date for all applications is 12 noon on Wednesday 25 May 2022. 

Leeds Bradford Airport connects the Leeds City Region with the world; flying to 75 direct destinations across 25 countries, alongside offering three hub services to hundreds more. Nearly 4m passengers fly through Leeds Bradford Airport each year and we take great pride in our excellent on-time performance. We strive to deliver exceptional levels of service for our business and leisure customers.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. As part of our ongoing recruitment, Leeds Bradford Airport is looking to recruit an Air Traffic Controller with ADI and APS ratings (single ratings will be considered) with the following experience: -

• Previous ATC Unit Endorsement(s) are essential
• Knowledge of Safety Management Systems is essential
• Experience of integrating a mix of IFR/VFR aircraft is essential
• Experience of controlling in Class D airspace is desirable
• A valid Met Observers certificate is desirable
• OJTI & Assessor Endorsements are desirable

Enthusiastic, motivated and experienced, you will be operating in a pleasant working environment, covering 24 hours with an increasingly busy mix of schedule.
Salary up to £69,877 per annum and subject to qualifications.

Please note, successful applicants will undergo a CRB check and a 5-year employment/background check, in order to obtain an airside pass. To apply for this role please send your current CV and covering letter to Jamie Babbin, Head of Air Traffic Services  via ATSM@lba.co.uk or post to Human Resources Department Leeds Bradford Airport, Whitehouse Lane, Leeds, LS19 7TU.

We are currently recruiting for Full Time & Part Time Aviation Security Officers to join our team.

The full time security officer will be contracted to 40 hours per week, on a 4 on 2 off shift pattern.  

The part time security officer will be contracted to 21 hours per week, on a 4 on 2 off shift pattern.

This is a customer facing role in which you will be required;

·         To carry out full and effective searches of baggage and airport supplies

·         To carry out full and effective searches of people

·         To carry out full and effective searches of vehicles

·         Undertake patrols of the airport terminal & grounds

·         To control access into restricted areas of the Airport

·         Check identification or travel documents for all passengers, staff and airport users requiring access to restricted areas

·         Deal with on-site security incidents with the team

·         Operate the x-ray equipment to screen all luggage for both the cabin and hold including other items being carried into restricted areas

·         Provide excellent customer service to all passengers travelling through the airport

·         Help with other departments at the airport if/when required

A full training programme will be provided to the successful candidates to ensure that they have the knowledge, skills and confidence required to carry out this vital role for the Airport.

Requirements of the Role;

  ·         You will need to be aged 18 or over

  ·         Must have a driving licence and own transport

  ·         A confident communicator with excellent communication skills (oral & written)

  ·         A team player with attention to detail

  ·         Excellent customer service experience is desirable

  ·         Second language is desirable

  ·         The successful candidate must be flexible to operational needs (delayed/diverted flights).

  ·         Be able to achieve the required standard/pass rate when attending all relevant training courses in line with the requirements of the Department for Transport (DfT) and the Company.

·         Due to security checks required for this role, all candidates will be subject to a counter terrorism check and basic criminal record check. All candidates must be able to provide a continuous five year checkable work history without any gaps of employment.

Please note all vacancies include weekends and unsociable hours.

If you are interested in applying for this role, please send your CV and Cover Letter to Caroline Walton, Security Duty Manager at caroline.walton@lba.co.uk.

Applications can also be sent via post to the below address :-

Caroline Walton

Security Duty Manager

Leeds Bradford Airport

Whitehouse Lane

Yeadon

Leeds

LS19 7TU

Role purpose:

To be the primary point of contact for every LBA customer across all touchpoints, surprising and delighting them with each interaction and securing a positive customer perception in the catchment.

Key performance indicator:

The role is principally measured by LBA’s Net Promoter Score (NPS) and the total number of passengers using the airport on an annual basis.

Principal accountabilities / Main responsibilities:

·        To have a clear understanding of consumers and customers in the LBA catchment

·        To be an ambassador for the LBA customer, inspiring colleagues across the business to drive a positive customer experience and have a customer-first mindset

·        To execute LBA’s customer complaints process, utilising the most appropriate communication channel(s) for the situation

·        To formulate proactive social media messaging that adheres to the brand guidelines and supports LBA’s operational performance

·        To respond appropriately to customer reviews across all channels

·        To follow scripts and response/compensation matrices defined by the commercial team

·        To recognise complaints that can be dealt with immediately and those that require escalation

·        To answer booking queries, make changes and administer refunds where necessary

·        To ensure any new complaint handling regulations and legislative changes are followed, whilst identifying any consequential risks that could impact LBA

·        To lead the customer specialists, offering guidance on key decisions and being the senior representative of the team

·        To assist in the delivery of LBA’s customer and marketing strategies

·        To support the Manager, Customer & Marketing in LBA’s ongoing market and customer research programmes, occasionally working with external third parties to explore current conditions, perceptions and sentiment

·        To aid the wider commercial team in the overarching objective of growing LBA’s total passenger numbers, and increasing both aeronautical and non-aeronautical yields

This job description is intended to reflect the post holder’s duties that would normally be expected to be undertaken. Owing to the nature of the post, the above duties are not exhaustive and the company may require you from time to time to undertake additional duties within your capabilities.

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please forward your CV to recruitment@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU. 

Role purpose:

To be the primary point of contact for every LBA customer across all touchpoints, surprising and delighting them with each interaction and securing a positive customer perception in the catchment.

Key performance indicator:

The role is principally measured by LBA’s Net Promoter Score (NPS) and the total number of passengers using the airport on an annual basis.

Principal accountabilities / Main responsibilities:

·        To have a clear understanding of consumers and customers in the LBA catchment

·        To be an ambassador for the LBA customer, inspiring colleagues across the business to drive a positive customer experience and have a customer-first mindset

·        To execute LBA’s customer complaints process, utilising the most appropriate communication channel(s) for the situation

·        To formulate proactive social media messaging that adheres to the brand guidelines and supports LBA’s operational performance

·        To respond appropriately to customer reviews across all channels

·        To follow scripts and response/compensation matrices defined by the commercial team

·        To recognise complaints that can be dealt with immediately and those that require escalation

·        To answer booking queries, make changes and administer refunds where necessary

·        To ensure any new complaint handling regulations and legislative changes are followed, whilst identifying any consequential risks that could impact LBA

·        To assist in the delivery of LBA’s customer and marketing strategies

·        To support the Manager, Customer & Marketing in LBA’s ongoing market and customer research programmes, occasionally working with external third parties to explore current conditions, perceptions and sentiment

·        To aid the wider commercial team in the overarching objective of growing LBA’s total passenger numbers, and increasing both aeronautical and non-aeronautical yields

This job description is intended to reflect the post holder’s duties that would normally be expected to be undertaken. Owing to the nature of the post, the above duties are not exhaustive and the company may require you from time to time to undertake additional duties within your capabilities.

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please forward your CV to recruitment@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU. 

Leeds Bradford Airport is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year. 

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the Airport, LBA recruiting for Customer Service Assistants to deliver an excellent one stop customer experience from start to finish whilst maintaining exceptionally high standards. 

Role Purpose 

The Customer Service team are a hardworking, fast paced, dynamic group, responsible for creating an excellent first impression of all customer journeys and leave all our customers with 100% satisfaction. 

The role specialises in transporting and moving people from all on site car parks, welcoming customers to the airport terminal, running car parking services including Viking off site facility & meet and greet service. We also deliver the Passenger with Reduced mobility (PRM) service. You will support all areas of the business, be trained to security standards to assist with passenger screening and safety and ensuring compliance of all arriving passengers. 

Key Responsibilities 

• To deliver the operational activities of 

PRM service 

Ambulift Driving and Operation 

All Car Park Duties 

Landside Bussing 

Airside Bussing 

Managing customer flow 

Visible Vehicle security patrols 

Security Duties 

• To project a positive and professional image of the operation to staff, customers & business partners alike. 

• To liaise and communicate with supervisor and team leader to ensure correct staffing level is being distributed to meet demand 

• To ensure all equipment & vehicles are in proper working order. 

• Perform a pre use equipment and vehicle check, report faults. 

• To follow the training requirements to ensure you are able to take full responsibility for your areas of work, and are fully conversant with the Safe Systems of Work. 

• Ensure you maintain a high standard following Uniform Wearing Instructions, also ensure PPE is worn and meets standard. 

• Assist with the journey of PRM customers at all times, ensuring SLA is met and customer service levels are high. 

• To operate and monitor the Parking and PRM computer systems. 

• To ensure that you keep a clear communication line to colleagues, managers, other business partners and customers.

Applicants should be flexible and available for shift work, across a 24 hour period, on a roster pattern to suit the needs of the business. 

Competencies 

• Excellent customer service skills.

• Attention to detail and the ability to remain focused in a busy environment. 

• Smart appearance 

• Punctuality 

• Excellent communication with Customers, Airlines, Handling Agents and business partners 

 • Full UK Driving Licence

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please email your CV and Covering Letter to dan.king@lba.co.uk

Lounge Host (Front of House)

Leeds Bradford Airport (LBA) is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

Do you have a passion for delivering exemplary customer service? Do you want to be part of a team that works together to deliver a fabulous customer experience?

We are currently looking for enthusiastic people to join our team as Lounge Hosts to deliver a first class service to all our guests!

Contracts / Hours

  ·         Permanent and Seasonal (from March to October 31^st 2022) contracts available

    ·       21 hour and 42 hour contracts available on various shift patterns

Duties

·         Greeting and checking-in passengers to the Lounges

·         Ensuring the lounge is presentable at all times

·         Table clearing

·         Replenishment of refreshments throughout the day

·         Serving drinks from our fully stocked Bar

Key Requirements

·         Excellent customer service skills

·         Team player with the ability to work on your own initiative

·         Good communication skills and attention to detail

·         Punctuality and flexibility 

  ·       Previous hospitality experience advantageous, in particular bar service  

 Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.  

If you are interested in applying for this role, please forward your CV and Covering Letter to lounges@lba.co.uk

Are you passionate about food?

Leeds Bradford Airport is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the Airport, LBA is recruiting a Permanent Full Time Chef for their Lounge operation.

Do you want to be part of a team that works together to deliver a fabulous customer experience?

The Lounge is looking for an enthusiastic chef to join their catering / kitchen team to deliver fresh, home cooked food to our guests.

Duties

·         To prepare, cook and deliver food in accordance with the agreed menu and Lounge Operating Procedures.

·         Follow recipes and/or product directions for preparing and cooking all varieties of foods.

·         Operate a variety of kitchen equipment.

·         To ensure the food offering is presented to a high standard.

·         Maintain stock levels, receive delivery of supplies, ensure stored correctly, rotate and maintain.

·         To assist with stock counts and complete the appropriate documentation.

·         To complete required stock checks including temperature checks as per the required schedule and complete the appropriate documentation.

·         Assist with clearing and organising the kitchen ensuring a high standard of hygiene.

·         Dispose of waste, including recycling, in the appropriate manner and if required to remove it to the designated location.

·         To assist with designing menu’s, we welcome your ideas and creativity!

Key Requirements

·         A team player with the ability to work on your own initiative.

·         Good communication skills and attention to detail.

·         Flexible and punctual.

·         Focused and calm in a busy environment.

  ·       Qualifications and experience of working in a fast paced commercial kitchen is desirable.  

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.  

If you are interested in applying for this role, please email your CV and Covering Letter to lounges@lba.co.uk

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the Airport, LBA is looking to recruit cleaning staff. We are looking for reliable and hard-working staff, with a professional attitude who will be courteous and welcoming to both passengers and staff at the Airport.

This role will be responsible for :-

·         Ensuring exceptional level of cleaning service is delivered across all areas of the Airport and to ensure all aspects of cleanliness exceed our customers’ expectations at all times.

·         Carrying out regular cleaning patrols of airport zones around the building both inside and outside of the terminal

·         Reporting any cleanliness and maintenance issues to the Cleaning Team Leader

·         Assisting departments with their reports of cleanliness issues and attend in an acceptable time to rectify the issue

·         Emptying waste bins or similar receptacles, transporting waste material to designated collection points

·         Sweeping floors with brushes or dust control mops

·         Mopping floors with brushes with or dust control mops

·         Mopping floors with wet or damp mops

·         Vacuuming and suction cleaning carpeted areas

·         Using electrically powered scrubbing and polishing machines to burnish, scrub, polish and spray clean floors

·         To dust, damp wipe, wash or polish furniture, ledges, window sills and external surfaces

·         Replenishing consumable items

·         Cleaning washrooms, including urinals, toilets and sinks

·         Using chemical agents as directed by the Cleaning Team Leader in the discharge of cleaning operations or maintenance procedures, in line with COSHH

·         Undertaking wall washing or inside window pane cleaning to a height no greater than body height plus an arms extension from floor level

Previous experience in a cleaning role, and knowledge of H&S legislations / COSHH is preferable but not essential.

This role requires flexibility as you will be working 6am – 6pm on a 4 on 4 off shift pattern.

Please note that successful applicants will undergo a CRB Check and will also need to undergo a 5 year employment and background check.

If you are interested in applying for this role, please send your CV and Covering Letter to Krystyna.mottram@lba.co.uk or Clint.chester@lba.co.uk

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

Role Purpose:

Reporting directly to the Senior Maintenance Engineer the Maintenance Engineer will play a key role in maintaining and repairing for new and existing assets within the terminal and outlying properties. 

The post holder shall take a hands on approach to ensure LBA can deliver an outstanding passenger experience through continuous improvement and maintenance of the current asset.

The post holder will be responsible to ensure all statutory maintenance and maintenance of the standards required as a UK CAA Approved Maintenance Organisation.

As part of a small team reporting into the Engineering Manager, working on a shift pattern of 3 on 3 off, the working hours will be 05.00 till 21.00 with the flexibility to cover holidays, you will also be required to cover on-call for any business critical issues.

LBA requires the successful applicant to access the ‘Critical Part’ at the Airport.  To obtain access the applicant must provide evidence of a continuous five-year work history, they are subject to a basic criminal record check which demonstrates you do not have a criminal record and they successfully complete a General Security and Awareness Training course.

Role Responsibilities & Main Duties:

 Install, maintain and repair of the HVAC services and fixtures associated with air handling units, single split AC units, VRF   system’s & DX system’s within the airport terminal and outlying properties.

 Inspection and planned maintenance of the systems in line with the manufacture’s guidelines & compliance.

 Be involved and be expected to input into a variety of planned and reactive maintenance tasks ranging from plumbing,   electrical, joinery, upkeep of baggage handling systems (including motors and belts) and other more general building   repairs / maintenance.

 Complete works in line with PPM programme along with a mixture of reactive maintenance and project work.

 Strong communication skills and the ability to work under pressure.

 Update and maintain equipment maintenance documentation, logs and produce fault reports and record events in   accordance with data capture requirements.

 Taking hands on approach when required to expedite and the restoration of any systems in the event of loss or impairment   of normal service and to prioritise such work in favour of safety related systems.

 Support the Head of Engineering and deputies when requested.  

 Flexible attitude on working hours covering leave and call out for major issues.

You will play a key role in maintaining/repairing and caring for new and existing assets within the terminal and outlying properties. You will take hands on approach to create a first class service, always striving to improve asset availability, performance and quality resulting in an improved passenger experience.

In addition to the above responsibilities and tasks, which the job normally entails, you may, from time to time, be required to undertake additional or other duties as necessary to meet the needs of the company’s business on either a temporary or a permanent basis. 

If you are interested in applying for this role, please forward your CV to Gavin Thompson, Engineering Manager at gavin.thompson@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.   

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the airport, we are looking to recruit a Project Manager.

Reporting directly to the Head of Engineering the purpose of this role is the successful delivery of a range of complex and diverse individual airport infrastructure development projects from inception to completion, across the full range of disciplines in line with the airports capital development plan. 

The selected candidate will also be capable of running small scale projects with the minimum of supervision. Additionally, the role works closely with and supports the Engineering department in respect of contractor control, working closely with external contractors and business partners. 

Role Responsibilities & Main Duties:

·         In relation to both minor (and major capital schemes under supervision), to prepare project documentation, specifications, drawings, programmes, estimates and contract documentation as required, in order to enable adequate pre-construction preparation and discussion as appropriate. 

  ·      To assist our internal clients and budget holders to develop the scope and technical aspects of their projects, in order to enable the effective production of a project brief and fully appraised business case. 

  ·      Be conversant with appointing and managing consultants including the production of schedules of services required. 

  ·     To manage the procurement process of projects, including the appointment of contractors in line with company financial standing orders, whilst obtaining best value at all times. 

  ·     To manage the construction phase of projects through to completion and handover and in doing so minimise any operational impact to the airports operation. 

  ·     To ensure that appropriate consultation takes place prior to and during projects to enable fully compliant management in a way that meets with the requirements of all regulatory bodies (e.g. Aerodrome safeguarding set by the CAA and security requirements set by the DfT). 

  ·      To manage individual projects budget resources within agreed business case limits. 

  ·      Efficiently planning, scheduling and controlling the workflow of all maintenance from origin through to close out. 

  ·      Assist with contractor control when required. 

  ·      Produce monthly KPI reports. 

  ·      Build and maintain relationships with other departments. 

  ·      Have a flexible approach.

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please forward your CV to Andrew Snowdon, Head of Engineering at andrew.snowdon@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.    

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the airport, we are looking to recruit a Marketing Communications Manager to join our Commercial team at Leeds Bradford^® Airport, to secure a strong brand and competitive position in LBA’s catchment through the management and day-to-day delivery of LBA’s marketing communications across the entire business.

In the role, you will: 

·         Understand in detail consumers and customers in the LBA catchment

·         Formulate, execute, evaluate and develop LBA’s annual marketing communications plan, based on LBA’s marketing strategy and commercial priorities

·         Deliver the entirety of LBA’s marketing and internal communications across all channels, managing supporting agency relationships where necessary

·         Ensure the integration of different LBA channels in the delivery of multifaceted marketing campaigns

·         Build brand advocacy through relevant and loyalty-building marketing communications to different customer segments

·         Increase top-of-mind awareness of the LBA brand amongst consumers in the catchment, to activate latency and reduce surface leakage

·         Own the LBA brand, ensuring that all consumer-facing communication adheres to the brand guidelines

·         Control the marketing budget, measuring all marketing metrics, identifying cost efficiencies, and monitoring and following up on all marketing investments

·         Assist in the creation and delivery of LBA’s customer and marketing strategies

·         Support the Manager, Customer & Marketing in LBA’s ongoing market and customer research programmes, working with external third parties to explore current conditions, perceptions and sentiment

·         Aid the wider commercial team in the overarching objective of growing LBA’s total passenger numbers, and increasing both aeronautical and non-aeronautical yields

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please forward your CV to recruitment@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.    

Leeds Bradford Airport ® is one of the fastest growing regional airports in the UK, welcoming up to 4 million passengers through our doors every year.

We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers.

To support the future growth of the airport, we are looking to recruit a Retail Operations Manager to join our Commercial team at Leeds Bradford^® Airport, to manage the day to day operational and commercial delivery of LBA’s retail and food & beverage operations.

In the role, you will:

·         Hold day to day responsibility for the operational and commercial performance of LBA’s third party retail and F&B operators

·         Be LBA’s retail expert, ensuring that LBA remains at the forefront of retail and F&B thinking

·         Work in partnership with LBA’s third party operators to maximise sales, advising on product decisions, promotions and point of sale activity

·         Establish and maintain deep relationships with the local retail and F&B store management and operational teams

·         Undertake daily, weekly and monthly monitoring of the financial performance of third party operators

·         Set and monitor operational KPI’s with each third party operator

·         Work with LBA’s operational teams to maximise dwell time

·         Own the Health & Safety programme for LBA’s concessions in the retail and F&B area

·         Support the Manager, Commercial & Strategy on LBA’s once in a generational redevelopment agenda for the area, introducing ‘jobs to be done’ thought processes with regards to a wider review of LBA’s commercial offer

·         Support the wider commercial team in the overarching objective to grow LBA’s total passenger number, increase aeronautical yields and increase non-aeronautical yields

Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history without any gaps of employment.

If you are interested in applying for this role, please forward your CV to recruitment@lba.co.uk or alternatively, this can be posted to the Human Resources Department at Leeds Bradford Airport, Whitehouse Lane, Yeadon, Leeds, LS19 7TU.    

We have an exciting opportunity to join our new Accessorize store at Leeds Bradford Airport!

We are looking for individuals who are eager to deliver an excellent customer experience whilst working as part of a flexible team.

Successful applicants should have an interest in fashion and enjoy working in a fast-paced environment.

Excellent communication skills and previous experience within a customer focused role are essential.

We ask for flexibility across our working hours as shift patterns may need to change in line with the needs of the business. 

The roles we are recruiting for are part time with various hours available. 

Joining us your benefits would include

• A competitive salary
• Exciting bonus scheme
• We offer a Staff Uniform Allowance to our teams in store so they can have fun wearing our clothes and accessories
• A generous staff discount across Accessorize, Monsoon and Monsoon Childrenswear which can be used in our stores and online
• An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Please contact us at recruitmentuk@monsoon.co.uk to request discuss any specific requirements.