Updated 11 August 2020
Leeds Bradford Airport is following guidance from Public Health England relating to Coronavirus (COVID-19), to keep our airport operating safely.
We continue to work closely with Public Health England on a range of measures to help keep our customers and airport colleagues safe.
Please help each other to stay safe when travelling through Leeds Bradford Airport by:
Q: Should I travel?
A: If anyone in your household has symptoms of coronavirus you should self-isolate. In line with government advice, you should not travel if you:
Q: Is my flight still operating, and what are my options?
A: If your airline cancels your flight, they will contact you to let you know. For detailed information about flight schedules or flight cancellations, please contact your airline.
Q: My plans have changed and I need to cancel or amend my parking, lounge or fast track booking. How can I do this?
A: If you booked direct with Leeds Bradford Airport, you can amend or cancel your booking online, using Manage My Booking. If you booked with another provider, please contact them to amend or cancel your booking.
Q: What should I expect on entry to the airport?
A: To enter the terminal make your way through the preparation zone, ensuring social distancing is observed when queuing. Customer ambassadors will be on hand to support you with your preparation of face coverings, sanitiser and security arrangements.
The security processes remain the same as per Civil Aviation Authority and Department for Transport requirements for the security of all airport users.
You may notice some airport staff wearing personal protective equipment such as visors, masks and gloves. This is appropriate when staff are required to come into close contact with customers, for their own protection and that of others.
Q: Do I need to allow extra time to travel through the airport?
A: We are managing the flow of customers to allow space for social distancing within the terminal and at check points, we recommend allowing plenty of time to go through airport processes. We advise you to check-in online where possible. Airport check-in opening and closing times vary by airline so make sure you are familiar with your airline’s policies.
Q: Are the car parks at Leeds Bradford Airport open?
A: Our car parks are open for your convenience. To help keep our customers and colleagues safe, we have made some changes to our car park processes in the short term. If your booking is affected, you will be contacted with further information. Please use card transactions to pay for your parking wherever possible.
Q: Is public transport to / from Leeds Bradford Airport operating as normal?
A: Temporary bus services have resumed between Leeds, Bradford and Harrogate.
Q: Are taxis to / from Leeds Bradford Airport operating as normal?
A: Arrow Cars, our official taxi partner operate a private hire service which can be pre-booked or booked on the day. Other taxi providers can be used and can drop off / pick up passengers in Terminal Front Express or One Hour Free.
Q: I'm a blue badge holder, which car parks are open for me?
A: Find out which car parks are available on our dedicated blue badge parking page.
Q: Is social distancing in place at the airport?
A: Yes, please observe social distancing in the terminal, floor markings and signage are in place to assist with this.
Q: Should I wear a face covering whilst in the airport?
A: Unless requested by Border Force, face coverings should be worn in line with Government advice and where social distancing can not be adhered to. Some passengers are not required to wear face coverings as advised by the government, including those under the age of 11. Visit gov.uk for guidance.
Face coverings are available to purchase before security via self-service machines.
Q. Can I take hand sanitiser and anti-bacterial wipes when travelling?
A. Yes, you can take hand sanitiser gel through airport security with your hand luggage, and we would encourage you to do so. Liquid restrictions apply so ensure the bottle size is under 100ml and place it in a sealed, clear plastic bag with your other liquids then place in the tray separately. You can also pack bottles of hand sanitiser in your hold luggage, subject to your airline’s baggage allowance and the hold baggage restrictions. Anti-bacterial wipes are not considered liquids and can be taken through security without the need for a liquids bag.
Q: Is hand sanitiser publically available in the terminal?
A: You can expect to find hand-sanitising stations throughout the terminal, and we advise washing your hands regularly with soap and water for 20 seconds when possible. Regular hand-washing is one of the most effective ways to reduce the risk of transmission.
Sanitiser is available to purchase before security via self-service machines.
Q: What additional measures are being taken to ensure the terminal is clean?
A: Deep cleaning is in operation, including the use of UV robotic cleaning and regular use of water-based antibacterial misters on frequent touch-points such as luggage trolleys, security trays and toilet facilities. Washroom attendants are working to ensure cleanliness at all times.
Q: I require Special Assistance for my journey, is this support available at this time?
A: Of course, our Special Assistance team are on hand to support our customers. You must notify your airline, tour operator or travel agent at the time of booking.
Q: Are restaurants, bars and lounges open?
From 3 - 31 August, Saltaire customers dining in on a Monday / Tuesday / Wednesday will receive 50% off their total bill (excluding alcohol) up to a maximum of £10 per head as part of the Eat Out To Help Out scheme.
Please note that all outlets will not be open to serve every flight.
Q: Which shops and facilities are available in the terminal?
Travel currency stores are closed, and ATMs are currently unavailable.
Washrooms are available before security near the main entrance, after security on the first floor by the lounges and in the baggage hall in arrivals.
Limited seating is available, please sit together with your household and socially distance from others.
The smoking area in departures is available for use.
Q: What are the aircraft boarding procedures?
A: Airlines may call customers to board in stages, ensure you are listening at all times for announcements regarding boarding for your flight. Find out your airline's procedures before you fly.
Q: What will happen at my destination?
A: Guidance for British people travelling overseas is available on the Foreign and Commonwealth Office website.
Q: What can I expect when landing at LBA?
A: To protect colleagues and customers, upon arrival you should keep wearing your face covering when departing the aircraft in line with Government advice. After landing, social distancing will be preserved.
The process through the border remains the same. Some passengers from overseas are expected to self-isolate for 14 days after arrival in the UK, in line with government guidelines. See Government travel corridors for more details.
Q: Can I pick someone up from the airport?
A: You can collect passengers from the airport however we ask that you remain in your vehicle where possible, and practice social distancing. Only travelling passengers should enter the terminal building. You can accompany a passenger requiring assistance, such as a person with reduced mobility or an unaccompanied child.
If you are concerned about Coronavirus measures at your destination, please refer to the advice here.