Should you wish to make a complaint, you should follow the procedure set out in clause 3 below which will ensure that your complaint is brought promptly to the attention of Leeds Bradford Airport Limited (Company) staff.
Airport car parks are open to the public. The Company, its employees and agents reserve the right to refuse entry to the Airport car parks where there are good reasons to do so.
The Company cannot guarantee the security of your vehicle or its contents. Accordingly the Company, its employees and agents, will not accept responsibility for:
1.1 any loss or theft of or from or misdelivery of or temporary failure to deliver or damage to any vehicle or its contents however caused and or
1.2 the death of or personal injury sustained by customers and others in the Airport car parks however caused
save where the same is due to the negligence, wilful act or default or breach of statutory duty of the Company, its employees or agents or where such responsibility cannot be excluded or limited by English law.
Should your vehicle suffer damage whilst in the Airport car parks or should you lose the vehicle or any of its contents whilst it is in the Airport car parks, you should:
If, having checked clause 1 above, you believe you have a claim against the Company you must, within 72 hours of discovery of the loss or damage, give written notice providing full details of the occurrence to the Car Parks Operations Manager, Leeds Bradford Airport Limited, Leeds LS19 7TU.
Before you leave the car park, please ensure that:
If you damage another customer’s vehicle please report the matter immediately to a member of the Company’s staff at the Airport Reception and give them the registration numbers of both vehicles.
Persons who enter into a contract with the Company for the parking of a vehicle in an Airport car park, whether by purchasing a token or otherwise, do so on behalf of themselves and all other persons having any proprietary possessory or other financial or material interest in the vehicle and its contents.
10.1 The Company reserves the right (where it is lawful for the Company to do so) to move any vehicle within the car park by driving or otherwise to such extent as the Company may reasonably think necessary to avoid obstruction or for the more efficient arrangement of its parking facilities.
10.2 The Company additionally reserves the right (where it is lawful for the Company to do so) where the car parks have to be closed either permanently or temporarily in whole or in part or have to be evacuated in cases of emergency, to remove any vehicle at any time to any other reasonably convenient car park within the control of the Company.
10.3 To the extent that it may be necessary and lawful so to do in the exercise of the rights conferred upon the Company under this clause, the Company shall have the right to drive or otherwise take the vehicle on the public highway.
A vehicle in the Airport car parks may be retained by the Company as security for all and any charges and or other monies due or accruing from the customer to the Company such security to be in existence whenever the vehicle is in the car parks notwithstanding that it may from time to time have been removed from the car parks. If such security is not satisfied by payment, within 28 days of notice given by the Company of its intention to sell the vehicle in default of payment, the Company may sell the vehicle and the proceeds of sale may be applied in and towards satisfaction of all sums owing to the Company by the customer including the expenses of the sale. The Company shall be entitled to charge reasonable garage and or other storage charges in respect of the period during which the vehicle is in the Company's possession. Any balance of the sale proceeds remaining after satisfaction of such sums shall be held by the Company on behalf of the registered owner of the vehicle.
Notice of intention aforesaid shall be deemed to have been properly and sufficiently given by the sending of written notice by prepaid post, addressed to the registered owner at his last known address, whether or not the same is actually received.
The user of the car parks agrees to compensate the Company in respect of any claim by a third party arising out of the use of the car parks by, or any act or omission of, the user, his employees, agents or passengers whatsoever other than claims which are attributable to wilful misconduct or negligence on the part of the Company.
13.1 Where the user of the car park(s) enters or uses the Airport car park(s) in connection with the operation of a business by the user it is deemed to warrant the following each time it enters the car park(s):
13.2 Each such user shall supply the Company with reasonable evidence of compliance with the above warranties within 7 days after receiving a written request for the same from the Company.