Lost property at Leeds Bradford® Airport?
From glasses to phones, keys, wallets, cameras and much more; if you've lost something, we may be able to help you get it back.
If you have left any of your belongings on-board an aircraft then you need to contact your airline instead as soon as possible.
Logging an enquiry
Any lost property found in the airport, whether landside or airside, will be handed in at the airport’s Information Desk in Departures Hall A. The Information Desk is contactable between the hours of 6am and 11pm each day:
Telephone: 0871 288 2288 / Email: firstname.lastname@example.org
*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may considerably vary.
For enquiries regarding lost mobile phones, you will need either the IMEI or SIM card numbers. These are not the same as the telephone number and can be obtained from your airtime or network provider.
Please provide a detailed description of the property, being sure to note any unique attributes or identifying features. Information regarding the date of loss and details of your journey will also help us narrow down the search from similar items of property.
Property is stored by the Information Desk or deposited in the Finance Department’s safe and can be claimed for a period of 8 weeks from the date of loss. Currency can be claimed up to twelve months from the date of loss.
If foreign currency is not claimed within 2 weeks of the date of loss, it is converted into sterling through the airport’s on site currency provider at the public rate applicable at the date of conversion. As a result, all such currency claimed after such conversion will be returned in sterling. For the avoidance of doubt this means that if you lose foreign currency and claim it more than 2 weeks after the date of loss, you will only be able to claim back the amount converted into sterling as mentioned above, net of any charges related to the conversion levied by the on site currency provider.
Credit / debit cards
Credit and debit cards will only be stored for 24 hours after the date of loss and then destroyed in the interests of security.
Duty free goods
If you lose any duty free goods purchased on your outbound trip, these will, if found, be returned to the duty free shop. The goods cannot then be claimed on your return but instead the duty free shop offer a refund on presentation of your receipt within 8 weeks from the date of loss. Any duty free goods lost on your inbound trip will be treated in the same way as other lost property in accordance with this policy.
Once we have confirmed that we have found your property, it may be collected from the Information Desk between the hours of 9am to 5pm Mondays to Fridays or by agreement at weekends and or outside these hours. We are also able to send items by courier at additional cost. A flat rate fee of £5.00 per item per month or part month is payable to cover administration costs and you will need to provide valid identification before property is released. If you wish someone else to collect property on your behalf, you will need to provide a signed letter of authorisation for them to do so.
Unclaimed items (which include items claimed outside of the periods mentioned above) will be either auctioned, donated to charity, recycled or disposed of responsibly. All personal data is removed from property and securely destroyed. Proceeds from auctions and unclaimed currency will be donated to charity.